Senior General Manager

About the Role

As a Senior General Manager, you will lead comprehensive real‑estate operations and drive strategic growth across multiple markets or business lines. This executive role requires managing complex client relationships, delivering exceptional service outcomes, and guiding cross‑functional teams toward ambitious performance targets while aligning with JLL’s vision. The role involves close collaboration with regional leadership to identify growth opportunities, optimize resource allocation, and uphold JLL’s reputation for innovation and client‑centric solutions. You will mentor senior managers, cultivate key client partnerships, and ensure operational excellence across all service delivery areas. • Oversee operational performance across two office properties, ensuring delivery excellence and client satisfaction. • Build and maintain executive-level relationships with key clients as a strategic advisor. • Mentor and develop management talent, fostering a collaborative culture locally and globally. • Collaborate with regional and global leadership to implement best practices and drive organizational objectives. • Manage P&L, including budgeting, forecasting, and resource optimization across business units. • Present business performance and strategic initiatives to senior leadership and stakeholders. • Champion diversity, equity, inclusion, and team wellbeing initiatives.

Key Responsibilities

• ▸operations management
• ▸p&l management
• ▸client relations
• ▸team development
• ▸strategic growth
• ▸performance reporting

What You Bring

JLL leverages artificial intelligence to match candidates with opportunities and maintains strict privacy standards, providing detailed candidate privacy statements and equal‑opportunity policies. Reasonable accommodations are available for individuals with disabilities throughout the recruitment process. • Bachelor’s degree in Business Administration, Real Estate, Finance, or related field. • 15+ years progressive leadership experience in commercial real estate or professional services. • Proven ability to manage large‑scale operations with P&L exceeding $50 million annually. • Strong business development skills and track record of securing major client relationships. • Experience leading senior management teams of 25+ professionals. • Advanced financial acumen: budgeting, forecasting, performance analysis. • Excellent executive‑level communication and presentation skills. • Deep understanding of commercial real estate markets and best practices. • DC Real Estate License and Property Manager license within six months of hire. • MBA or related advanced degree. • Professional certifications such as CCIM, SIOR, CPM, or equivalent. • Experience with global real estate operations and cross‑cultural team management. • Track record of successful mergers, acquisitions, or major business integrations. • Technology‑forward mindset; experience implementing digital transformation initiatives. • Active involvement in industry associations and thought leadership.

Requirements

• ▸mba
• ▸ccim
• ▸p&l
• ▸digital transformation
• ▸leadership
• ▸real estate

Benefits

The position is based on‑site in Washington, DC with a salary range of $145,000‑$155,000 and an estimated total compensation of $174,000‑$186,000. No visa sponsorship is provided; candidates must be authorized to work in the United States without sponsorship. JLL encourages applicants to apply even if they do not meet every requirement, emphasizing a supportive culture that values diversity, mental, physical, and emotional well‑being. The company offers a comprehensive benefits package, including retirement, health, parental leave, paid time off, and early wage access. • 401(k) plan with company matching. • Comprehensive medical, dental, and vision coverage. • Paid parental leave at 100% salary. • Paid time off and company holidays. • Early access to earned wages via Daily Pay.

Work Environment

Office Full-Time