Oesc (Oneida Esc Group)

Oesc (Oneida Esc Group)

Tribal‑owned A/E/C firm delivering environmental, engineering, construction & tech services worldwide.

475Environmental ServicesEngineering and Design ServicesConstruction ServicesTechnology and Professional ServicesSite Investigation/AssessmentRemediation/RestorationRegulatory ComplianceNatural ResourcesCultural ResourcesMMRP/Munitions ServicesFacade EngineeringFacilitiesInfrastructure and UtilitiesTransportationAsset ManagementConstruction ManagementDesign/BuildDesign/Bid/BuildFacility SRMDemolitionAdvisory and Assistance ServicesTraining and EducationResearchInformation TechnologyReal Estate ServicesEnvironmental RemediationProject ManagementStructural EngineeringMechanical EngineeringPlumbingCivil EngineeringWater/Wastewater SystemsStorm Water ManagementHVAC Systems and ControlsUtility Systems (water, sewer, gas, electrical)Electrical Power Generators, Transformers, and DistributionCommunication and Security SystemsInterior RemodelingUpgrades focused on federal, commercial, and tribal construction projectsWebsite

Jr. Field Engineer

On-site Junior Field Engineer providing IT support, equipment maintenance, and user assistance.

Suitland, Maryland, United States
Full Time
Junior (1-3 years)
-must obtain and hold a public trust clearance

Job Highlights

Environment
Onsite
Security Clearance
-must obtain and hold a public trust clearance

About the Role

• Resolve technical issues reported via ServiceNow on‑call. • Collaborate with network, software engineering, and application teams to restore services. • Recommend system modifications to reduce user problems. • Perform routine hardware maintenance, including adding, removing, and replacing components. • Deploy OS patches and upgrades using SCCM Software Center. • Provide remote support for telework and home users. • Ensure applications function over VPN and Citrix. • Manage user relocation requests and device encryption. • Perform local on‑site cabling and support enterprise network/security centers. • Restart and replace network switches and routers as directed. • Deliver wireless services and assist with mobile device issues. • Offer Tier 2 support: hardware troubleshooting, OS reinstalls, device swaps. • Support asset inventory tasks and property receipt. • Process computer equipment for disposal and ensure data wiping. • Follow disposal policies and prepare equipment for disposal. • Troubleshoot video‑conferencing and audio/video equipment. • Work with support staff for remote troubleshooting and repairs. • Set up presentation devices and video‑conference units. • Assist with pre‑ and post‑application releases. • Gather, analyze, and report end‑user support trends. • Obtain and maintain a Public Trust clearance.

Key Responsibilities

  • ▸servicenow
  • ▸os patching
  • ▸hardware maintenance
  • ▸network switches
  • ▸wireless services
  • ▸asset disposal

What You Bring

Oneida Technology Services (OTS) is hiring a full-time Junior Field Engineer to work on-site at the USCIS facility in Camp Springs, Maryland. The position is fully on-site and requires the incumbent to provide technical support, system maintenance, and user assistance across a range of enterprise services. Candidates must be U.S. citizens and able to obtain a Public Trust clearance. • Minimum qualifications: high school diploma (0‑2 years experience) and U.S. citizenship. • Demonstrate high technical proficiency and strong problem‑solving abilities. • Preferred: 6 months experience troubleshooting Apple Macintosh hardware/software. • Preferred: Microsoft Operating Systems certification. • Preferred: Familiarity with SCCM remote resolution and software deployment. • Preferred: CompTIA Network+, A+, Server+, and Security+ certifications.

Requirements

  • ▸high school
  • ▸us citizenship
  • ▸technical proficiency
  • ▸problem solving
  • ▸sccm
  • ▸comptia

Work Environment

Onsite

Apply Now