Office - Leasing Professional

About the Role

In this role you will manage all aspects of apartment rentals, from attracting and assessing potential residents to completing lease documentation and overseeing move‑in procedures, with direct interaction with prospects and residents driving our success. We expect you to maintain courteous communication with residents and applicants, track daily traffic and availability, promote retention programs, and work collaboratively with the office team while demonstrating flexibility with hours. • Attract and qualify prospective residents, process applications within 24 hours, and conduct tours of vacant or model units. • Schedule lease signings, complete lease agreements promptly, and manage move‑in procedures. • Maintain courteous communication with residents and applicants, track daily traffic, and promote retention programs. • Collaborate with the office team, support property tasks, and demonstrate flexibility with work hours. • Research market competition, assist with mailings and flyers, and visit competing properties to enhance marketing strategies. • Follow up with prospective residents at least five times and respond promptly to phone calls and emails. • Ensure compliance with Fair Housing Laws and all company policies.

Key Responsibilities

• ▸prospect qualifying
• ▸lease processing
• ▸resident tours
• ▸retention programs
• ▸market research
• ▸fair housing

What You Bring

Join Our Team as a Leasing Professional – Make an Impact with Exceptional Customer Service! We are seeking a dedicated Leasing Professional who is passionate about helping people find their perfect home and delivering an exceptional leasing experience to current and prospective residents. Candidates must have prior customer‑service experience, a high school diploma or GED (or equivalent training), a valid driver’s license and insurance for travel, and possess strong interpersonal, communication, and sales skills. • Required: prior customer‑service experience; leasing or sales experience is a plus; valid driver’s license and insurance for travel. • Minimum education: high school diploma or GED, or equivalent experience/training. • Strong interpersonal, communication, and sales skills.

Requirements

• ▸customer service
• ▸leasing experience
• ▸sales skills
• ▸driver's license
• ▸high school
• ▸communication

Benefits

The position offers a competitive base pay of $16.00 to $19.00 per hour, a $100 commission for each new lease, shared renewal commissions, and a quarterly Morgan Essentials bonus of $300. Our comprehensive benefits package includes medical, dental, vision, life/AD&D, short‑ and long‑term disability, a 401(k) plan with company match, paid time off and holidays, tuition reimbursement, an employee assistance program, rent discounts, referral bonuses, and additional employee discounts. • Compensation includes $100 new‑lease commission, shared renewal commissions, $300 quarterly Morgan Essentials bonus, and base pay of $16–$19 per hour. • Benefits: medical, dental, vision, life/AD&D, short‑ and long‑term disability, 401(k) with company match, PTO and holidays, tuition reimbursement, employee assistance, rent discounts, referral bonuses, and other employee discounts.

Work Environment

Onsite