Renuity
Provides smart home solutions to enhance comfort, convenience, and efficiency.
Call Center - Inside Sales Agent (On-Site) - Full Time
Handle inbound/outbound calls, qualify leads, and schedule appointments for home remodeling projects.
Job Highlights
About the Role
As an Inside Sales Agent, you will support homeowners exploring remodeling projects by qualifying their interest, scheduling appointments, and delivering an exceptional first impression across all Mad City markets. Key duties include managing inbound and outbound calls, partnering with scheduling teams to verify appointments, using pre‑built scripts to guide customers toward solutions, and participating in department contests to achieve personal and team goals. • Handle inbound and outbound calls in a fast‑paced call center. • Verify and confirm appointments with scheduling teams. • Follow pre‑written scripts to guide homeowners toward remodeling solutions. • Meet personal and team sales goals through contests and performance targets. • Maintain reliable attendance and professional presence. • Participate in team events, incentives and company celebrations.
Key Responsibilities
- ▸inbound calls
- ▸outbound calls
- ▸appointment scheduling
- ▸script guidance
- ▸sales targets
- ▸customer qualification
What You Bring
The position welcomes candidates without call‑center experience, provided they bring strong communication skills, an outgoing personality, motivation, professionalism, reliable attendance, multitasking ability, and comfort with technology. • Demonstrate strong communication, outgoing personality, and goal‑driven attitude. • Multitask, prioritize tasks and stay organized. • Navigate computer applications and technology confidently.
Requirements
- ▸communication
- ▸multitasking
- ▸organization
- ▸technology
- ▸motivation
- ▸professionalism
Benefits
Mad City Windows & Baths, a Renuity company, is hiring a full‑time Call Center Agent – Inside Sales for night and weekend shifts (1 pm–9 pm). Saturday and Sunday availability is preferred. The role offers a base pay of $16/hour plus uncapped commission, with average annual earnings ranging from $50,000 to $70,000+, and requires no prior experience. Compensation features uncapped earning potential, with most agents earning $50‑70k annually, rapid advancement opportunities (many promotions within six months), a brand‑new call‑center workspace, and flexible shift options based on business needs. Benefits include medical, dental, vision, life, and disability insurance, paid parental leave, a 401(k) retirement plan, generous PTO and paid holidays, as well as continuous team events, incentives, and company celebrations. • Earn uncapped commissions with average annual earnings of $50‑70k. • Receive medical, dental, vision, life and disability insurance. • Enjoy paid parental leave, 401(k) retirement plan, generous PTO and holidays.
Work Environment
Field