Senior, Operations Specialist MRF
Provides advanced clerical/administrative support to managers and coordinates daily operations.
Job Highlights
About the Role
The role is a senior‑level clerical and administrative specialist who provides advanced support to departmental managers and coordinates daily operations. Responsibilities include recording and reporting data, handling complex issues with minimal supervision, and ensuring smooth office functions. • Foster a stable, family‑first workplace where team members perform essential, meaningful work. • Troubleshoot and resolve safety, service, and operational issues. • Create, distribute, and close customer tickets daily. • Maintain and disseminate department information each day. • Communicate operational and dispatch issues with supervisors and managers. • Prepare and update various reports as directed by the department manager. • Use software tools for procurement, time‑and‑attendance, safety incidents, and contract labor management. • Collect and report data for incentive pay programs. • Process payments and other financial tasks as needed. • Assist in implementing operational projects. • Communicate service issues to customers. • Coordinate scheduling and work assignments with employees. • Enter and maintain Service Machine SMART data daily.
Key Responsibilities
- ▸ticket management
- ▸data entry
- ▸software tools
- ▸report preparation
- ▸payment processing
- ▸work scheduling
What You Bring
The position requires three years of relevant experience, a high school diploma or GED, and strong proficiency with Microsoft Office and general computer use. No specific licenses or certifications are required. WM is an equal‑opportunity employer in the United States and Canada, providing accommodations during the hiring process and complying with all applicable federal, state, and local nondiscrimination laws. Candidates may need a REAL ID or TSA‑approved alternative for travel or access to federal property.
Requirements
- ▸3 years
- ▸high school
- ▸microsoft office
- ▸,computer,
- ▸real id
Benefits
At WM, a job is more than a paycheck; it creates opportunities for employees and their families. The company emphasizes stability, growth, and investment in its people, offering a supportive, family‑first culture. WM’s values are summed up in #WeAreWM. Work is performed in an office setting and may include occasional visits to landfill or outdoor sites. The on‑site position offers a base pay around $31.06 per hour, subject to experience, education, and location. Employees receive a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) match, paid vacation, holidays, and personal days. Benefits can vary by site. • Support employee growth with an annual education assistance benefit. • Invest in health and financial security through comprehensive medical, dental, vision, 401(k) match, stock options, and dependent daycare.
Work Environment
Onsite