Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Security Service Technician
Troubleshoot, repair, and maintain security and fire alarm systems for customers.
Job Highlights
About the Role
Key duties include locating and fixing damaged equipment or wiring, readjusting, repairing, or replacing inoperative components, coordinating inspections with police or fire departments, performing system repairs and minor tasks such as battery replacement, testing system operation, completing accurate paperwork, and delivering recommendations and quotes for efficient facility operation. • Troubleshoot and service intrusion, IP CCTV, access control, and fire alarm systems from multiple manufacturers. • Inspect, repair, replace, and test equipment to restore full functionality. • Coordinate inspections and installations with police, fire departments, or other agencies. • Assist fellow technicians and perform minor repairs such as battery replacement. • Complete accurate customer paperwork and provide detailed service reports. • Recommend solutions and upsell opportunities, delivering quotes to customers. • Read blueprints, use hand/power tools, and safely operate fleet vehicles and ladders.
Key Responsibilities
- ▸system troubleshooting
- ▸equipment repair
- ▸inspection coordination
- ▸service reporting
- ▸upsell quotes
- ▸blueprint reading
What You Bring
The Johnson Controls Security Technician is a troubleshooter and service expert skilled in intrusion, IP CCTV, access control, and fire alarm systems from multiple manufacturers, providing the highest level of service to resolve building inefficiencies and service items. Required qualifications are at least five years in low‑voltage or security work, strong knowledge of major security platforms (e.g., Bosch, Honeywell, DSC), a valid driver’s license with an excellent record, and the ability to pass background checks. Preferred skills include reading blueprints, using hand and power tools, safely operating ladders and fleet vehicles, and providing excellent customer service. • Possess at least 5 years of low‑voltage/security experience and knowledge of major manufacturers (Bosch, Honeywell, etc.). • Hold a valid driver’s license with a clean driving record and ability to pass background checks.
Requirements
- ▸low‑voltage
- ▸5+ years
- ▸security platforms
- ▸driver’s license
- ▸cctv
- ▸customer service
Benefits
Be part of the future! We are one team, dedicated to collaborating on purposeful solutions that propel the world forward. We welcome top talent, offering space and opportunities to grow while making a meaningful difference. We offer a competitive starting pay, paid training, global advancement opportunities, a company vehicle when applicable, referral bonuses, and comprehensive benefits including medical, dental, vision, HSA, life insurance, 401(k) match, short‑ and long‑term disability, employee assistance, wellness programs, and more. The hourly range is $25‑$35, with compensation determined by experience, education, and market data, plus a competitive benefits package. Johnson Controls utilizes AI tools to assist in hiring while final decisions are made by human reviewers, and the company is an equal opportunity employer committed to diversity and inclusion. • Receive competitive pay ($25‑$35/hr), paid training, company vehicle, referral bonuses, and comprehensive benefits including medical, dental, vision, HSA, life insurance, 401(k) match, disability coverage, and wellness programs.
Work Environment
Field