Supervisor Housekeeping

About the Role

Housekeeping associates are responsible for ensuring guest requests are addressed promptly, coordinating with maintenance and front desk on room status, conducting daily quality checks, maintaining supply inventories, and keeping public areas clean. They also develop housekeeping schedules, manage staff needs, and perform additional duties assigned by their leader. • Respond to guest requests promptly • Communicate maintenance needs and room status to front desk • Perform daily quality checks of rooms • Update front desk agents and room matrix on room status • Order housekeeping, laundry supplies, and room amenities • Maintain clean and well‑kept public areas • Build housekeeping schedule and manage staff needs

Key Responsibilities

• ▸guest requests
• ▸room status
• ▸quality checks
• ▸supply ordering
• ▸public areas
• ▸scheduling

What You Bring

• High School Diploma or GED • 1–3 years related experience • Basic computer skills • Proficient English communication (verbal and written) • CPR/First Aid certification (preferred) • 2+ years supervisory experience (preferred)

Requirements

• ▸high school
• ▸1-3 yrs
• ▸computer
• ▸english
• ▸cpr
• ▸supervisory

Benefits

Hilton Grand Vacations seeks motivated team members who value a supportive environment and want to grow their careers. At HGV, employees are encouraged to reach their goals and contribute to the brand’s success. The company offers a comprehensive benefits package that includes recognition programs, discounted hotel rates worldwide, a 401(k) plan with matching contributions, paid holidays and floating holidays, generous vacation and sick leave, an employee stock purchase program, tuition reimbursement, and many learning and advancement opportunities. The hourly wage ranges from $23.00 to $23.83 based on experience. Candidates must hold a high school diploma or GED, have 1–3 years of relevant experience, possess basic computer skills, and communicate proficiently in English. Flexibility to work varied days, shifts, weekends, and holidays is required. Hilton Grand Vacations is an equal opportunity employer that values diversity and provides reasonable accommodations for applicants with disabilities throughout the hiring process and employment. • Recognition programs and rewards • Discounted hotel rates worldwide • 401(k) with company match • Paid holidays plus two floating holidays • Generous paid vacation days • Paid sick days • Employee stock purchase program • Tuition reimbursement • Learning and advancement opportunities • Flexible availability for varied days, shifts, weekends, and holidays

Work Environment

Onsite