Wm
Leading provider of comprehensive waste management services across North America.
WMHS - Customer Service Indore
Handles customer support tasks, invoice resolution, quality control, and reporting.
Job Highlights
About the Role
The role involves performing intermediate‑level tasks aligned with the company's processes and business objectives. The employee will support day‑to‑day operations, adhering to established standards while contributing to continuous improvement. • Maintain professional and productive relations and communications with internal customers • Follow standard procedures and integrate new procedures into daily routine • Meet or exceed individual productivity requirements • Resolve problem invoices with the highest degree of urgency • Return or resolve quality control issues in problem queues • Generate reports and create MIS for the role when advised
Key Responsibilities
- ▸internal liaison
- ▸procedure integration
- ▸invoice resolution
- ▸qc resolution
- ▸report generation
- ▸operations support
What You Bring
Candidates must hold a graduate degree in any discipline; six months of relevant customer‑support experience is preferred. The position is based in an office setting, requiring typical desk activities such as sitting, talking, hearing, and coordinated hand‑eye‑foot movements, with the use of standard office equipment. • Understand business fundamentals and standard operating procedures
Requirements
- ▸graduate degree
- ▸customer support
- ▸business fundamentals
- ▸sops
- ▸office setting
- ▸desk work
Benefits
WM offers a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) matching, paid vacation, holidays and personal days (benefits may vary by site). Interested applicants are encouraged to apply.
Work Environment
Office Full-Time