Counter Sales

About the Role

Job Summary: Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e‑mail, and written and faxed correspondence. Provides customer service for product information, order entry and follow‑up support in support of sales, gross margin and corporate service goals. • Deliver superior customer service by identifying product needs and providing logistics support while adhering to company policies. • Enter sales orders accurately and promptly. • Respond quickly to customer information requests. • Enhance sales and product knowledge through ongoing training. • Create product code directives and achieve quota-driven profitable growth. • Conduct estimating, take‑off, and proposal preparation. • Prospect new sales opportunities through outbound calls and emails. • Determine product pricing using pricing matrix while ensuring compliance. • Manage sales process by tracking orders, resolving issues, and providing customer support.

Key Responsibilities

• ▸order entry
• ▸estimating
• ▸pricing
• ▸proposal prep
• ▸sales tracking
• ▸customer service

What You Bring

Education and Experience: HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2‑5 years of experience in area of responsibility. • 1 to 5 years sales experience. • Experience with inventory sales preferred. • Bachelor or Associate’s degree preferred

Requirements

• ▸sales experience
• ▸inventory sales
• ▸bachelor's
• ▸associate's
• ▸hs diploma
• ▸certification

Benefits

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Work Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time.

Work Environment

Hybrid