HVAC Service Technician

About the Role

Communicate clearly and confidently with customers about findings and recommendations Document work and recommendations using ServiceTitan or similar software Build strong, positive relationships with customers by delivering exceptional service Maintain clean, organized tools, equipment, and work areas Perform expert residential HVAC repairs, system diagnostics, tune-ups, and installations Follow all industry safety standards and company protocols Represent the One Hour brand with pride, integrity, and a customer-first mindset • Communicate clearly and confidently with customers about findings and recommendations • Document work and recommendations using ServiceTitan or similar software • Build strong, positive relationships with customers by delivering exceptional service • Maintain clean, organized tools, equipment, and work areas • Perform expert residential HVAC repairs, system diagnostics, tune-ups, and installations • Follow all industry safety standards and company protocols • Represent the One Hour brand with pride, integrity, and a customer-first mindset

Key Responsibilities

• ▸hvac repairs
• ▸system diagnostics
• ▸tune‑ups
• ▸installations
• ▸servicetitan docs
• ▸customer communication

What You Bring

Excellent communication and customer service skills, you MUST be great with customers Valid driver’s license with a clean driving record Attention to detail and commitment to high-quality workmanship Ability to manage time effectively in a fast-paced environment Ability to pass a background check and drug screening Strong problem-solving skills, even under pressure Dedication to learning new technologies and staying current with the HVAC trade Ability to read blueprints, wiring diagrams, manuals, and schematics This role requires excellent customer service, strong technical skill, and a commitment to following workplace procedures and safety guidelines. We are passionate about growing our business through long-term relationships with our customers, team members, and community, and we’re looking for technicians who share that same dedication. Proven residential HVAC service and repair experience We are committed to delivering exceptional HVAC service and outstanding customer experiences every single day. As an HVAC Service Technician with One Hour Heating & Air Conditioning, you’ll perform expert repairs, maintenance, and installations while building strong, lasting relationships with our residential customers. You’ll represent the One Hour brand through professionalism, honesty, communication, and high-quality workmanship. Strong understanding of HVAC systems, diagnostics, and best practices • Excellent communication and customer service skills, you MUST be great with customers • Valid driver’s license with a clean driving record • Attention to detail and commitment to high-quality workmanship • Ability to manage time effectively in a fast-paced environment • Ability to pass a background check and drug screening • Strong problem-solving skills, even under pressure • Dedication to learning new technologies and staying current with the HVAC trade • Ability to read blueprints, wiring diagrams, manuals, and schematics • Proven residential HVAC service and repair experience • Strong understanding of HVAC systems, diagnostics, and best practices

Requirements

• ▸hvac
• ▸residential
• ▸driver’s license
• ▸problem solving
• ▸blueprints
• ▸customer service

Benefits

24/7 telehealth services 40% employee discount across all Service Minds brands Choose from HMO, PPO, or HDHP medical plans Dental & Vision insurance Industry-leading training, development programs, and ongoing education As part of Service Minds, alongside Mister Sparky and Benjamin Franklin Plumbing, you’ll have access to multiple career paths and long-term advancement opportunities across skilled trades, leadership, and training roles. Paid Time Off (PTO) & paid holidays At One Hour Heating & Air Conditioning, we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. Uncapped earning potential — top technicians earn $100K+ annually Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest FREE Health Savings Account (HSA) option Full-time, year-round work with consistent scheduling Company take-home vehicle, fuel card, and iPad Employee Assistance Program (EAP) Immediate access to benefits starting the first of the month after 30 days Life Insurance, Short-Term & Long-Term Disability Supportive work environment focused on teamwork, safety, and growth Flexible Spending Accounts (FSA) At One Hour Heating & Air Conditioning, you’ll work in an environment where your skills, professionalism, and customer service are valued and rewarded. We invest heavily in your growth with ongoing training, career development programs, and opportunities to advance within the organization. 401(k) with employer match • 24/7 telehealth services • 40% employee discount across all Service Minds brands • Choose from HMO, PPO, or HDHP medical plans • Dental & Vision insurance • Industry-leading training, development programs, and ongoing education • Paid Time Off (PTO) & paid holidays • Uncapped earning potential — top technicians earn $100K+ annually • Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest • FREE Health Savings Account (HSA) option • Full-time, year-round work with consistent scheduling • Company take-home vehicle, fuel card, and iPad • Employee Assistance Program (EAP) • Immediate access to benefits starting the first of the month after 30 days • Life Insurance, Short-Term & Long-Term Disability • Supportive work environment focused on teamwork, safety, and growth • Flexible Spending Accounts (FSA) • 401(k) with employer match

Work Environment

Field