The Siegel Group
Real estate investment, development, and management with a focus on diverse property types.
Customer Service Representative
Front‑desk staff greeting guests, handling reservations, cash, and resident services.
Job Highlights
About the Role
• Greet all customers in a friendly, positive manner as they enter the property. • Answer phones promptly, within three rings. • Maintain knowledge of room openings and availability. • Sell rooms to guests in person, by phone, and through daily Craigslist ads. • Accurately handle all cash and charge transactions and make cash drops in the safe. • Keep precise records of vacant rooms, deposit slips, closing reports, and set the alarm. • Process resident work orders correctly in the system. • Receive and distribute mail to residents. • Maintain a clean and inviting office environment. • Stand, walk, bend, lift, and carry up to 25 pounds continuously during shifts. • Interact face‑to‑face with customers and multitask in busy conditions. • Comply with brand uniform and hygiene policies.
Key Responsibilities
- ▸cash handling
- ▸room sales
- ▸work order
- ▸record keeping
- ▸phone answering
- ▸mail distribution
What You Bring
The Customer Service Representative is often the first point of contact for current, new, or prospective residents, creating a positive first impression of the property. This role requires a friendly, courteous demeanor and the ability to handle a variety of front‑desk responsibilities efficiently. The position involves continuous standing, walking, and occasional lifting of up to 25 pounds, with a typical eight‑hour shift that includes weekends and holidays. Employees must adhere to uniform and hygiene policies while thriving in a fast‑paced, upbeat environment. • Hold a high school diploma or equivalent. • Have at least six months of customer service experience. • Be legally authorized to work in the United States.
Requirements
- ▸high school
- ▸customer service
- ▸work authorization
- ▸friendly
- ▸front‑desk
- ▸physical
Benefits
Siegel Suites and Select, flagship brands of The Siegel Group, provide affordable extended‑stay accommodations across the United States. Their fully furnished apartments and convenient amenities serve a diverse clientele seeking short‑term or long‑term housing, reflecting the company's commitment to hospitality excellence.
Work Environment
Onsite