Customer Service - Self Storage Manager

About the Role

Property Managers operate independently across multiple sites, interacting with customers to assess storage needs, conduct unit inspections, handle cash, and ensure timely payments, while also maintaining the facilities. • Assess customers’ storage requirements and recommend appropriate unit sizes and moving supplies. • Perform daily inspections of storage units to verify inventory, readiness, and availability. • Audit cash drawers, process bank deposits, and handle customer payments. • Conduct reminder and collection calls to keep accounts current. • Maintain interior and exterior facility cleanliness, including sweeping, mopping, and curb‑side upkeep. • Transport items weighing up to 35 lb and navigate stairs and large doors throughout the shift. • Achieve performance‑based bonuses by meeting or exceeding property targets.

Key Responsibilities

• ▸storage assessment
• ▸unit inspection
• ▸cash handling
• ▸collections calls
• ▸facility cleaning
• ▸item transport

What You Bring

The role requires the ability to lift or move items up to 35 lb, spend up to half of the shift walking or standing outdoors, climb stairs, and perform cleaning and maintenance tasks both inside and around the property. Ideal candidates have customer‑service‑focused sales experience in retail, restaurant, fast‑food, or similar environments, possess a valid driver’s license, and use their own vehicle for travel between locations (mileage reimbursed). • Travel between multiple property locations using a personal vehicle; valid driver’s license required (mileage reimbursed).

Requirements

• ▸driver's license
• ▸own vehicle
• ▸heavy lifting
• ▸customer service
• ▸sales experience
• ▸physical stamina

Benefits

Public Storage is the industry leader in self‑storage and is currently hiring Property Managers, offering a starting wage of $14.00 per hour. Employees work flexible full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm) and become eligible for a full benefits package after averaging 20+ hours per week. The package includes medical, dental, vision, 401(k) match, paid time off, sick leave, flexible spending, life and accidental death insurance, vendor discounts, mileage reimbursement, and performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, ranking highly for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now to join the #1 self‑storage team. • Earn full‑time benefits after averaging 20+ work hours per week, covering medical, dental, vision, 401(k) match, PTO, sick leave, flexible spending, life and accidental death insurance, vendor discounts, and mileage reimbursement.

Work Environment

Field