Hawthorne Residential Partners

Hawthorne Residential Partners

Seasoned multifamily management experts delivering lease‑up, repositioning and renovation services.

1,500ResidentialMultifamilyWebsite

Leasing Consultant

Leasing consultant creates tours, handles inquiries, and builds resident relationships.

Raleigh, North Carolina, United States
Full Time
Junior (1-3 years)

Job Highlights

Environment
Onsite

About the Role

• Greet prospective residents with warmth and professionalism • Conduct personalized apartment tours highlighting community lifestyle and value • Respond promptly to phone, email, and web inquiries • Convert leads to leases through follow‑up and relationship‑building • Complete leasing applications, verifications, and move‑in paperwork accurately • Contribute to occupancy and renewal goals • Coordinate and attend resident events and community engagement initiatives • Address resident questions and concerns with empathy and efficiency • Maintain a clean, welcoming office and common areas • Assist with property marketing via social media and community outreach • Monitor local market trends and competitor properties • Participate in a career‑path program toward Assistant Community Manager • Utilize 24/7/365 telehealth services • Participate in retirement planning resources

Key Responsibilities

  • leasing applications
  • resident tours
  • lead conversion
  • community events
  • social media
  • market monitoring

What You Bring

Candidates must have at least a high school diploma or GED. One year of customer‑service, sales, or apartment‑leasing experience is preferred but not required. A valid driver’s license is required, and a Certified Apartment Leasing Professional (CALP) accreditation is a plus. • Communicate confidently in person, over the phone, and online • Deliver excellent, people‑focused service aligned with Live It culture • Hold a high school diploma or GED • Possess one year of customer‑service, sales, or leasing experience (preferred) • Maintain a valid driver’s license; CALP certification is a plus

Requirements

  • communication
  • service
  • high school
  • driver’s license
  • calp
  • 1‑year experience

Benefits

Our leasing office operates Monday‑Friday 9 a.m.–6 p.m. and Saturdays 10 a.m.–4 p.m., with one weekday off each week to maintain a 40‑hour schedule. Evening and weekend availability may be required for resident events or community‑specific needs. Hawthorne offers a total rewards package that includes hourly pay plus monthly leasing and renewal commissions, a career‑path program that can lead to an Assistant Community Manager role, and a suite of benefits such as free dental insurance, medical and vision plans, health‑wellness incentives, 401k match, paid time off (including birthdays), paid sick leave, pet‑insurance, parental‑leave options, 24/7 telehealth, company‑paid life insurance, and retirement planning support. • Earn monthly leasing and renewal commissions plus incentive programs • Receive free dental insurance • Access comprehensive medical and vision coverage • Benefit from health and wellness incentives • Obtain 401k retirement match • Enjoy paid time off, including birthday leave • Use paid sick time off • Access pet‑insurance plans • Receive paid maternity, paternity, and adoption leave • Get company‑paid life insurance

Work Environment

Onsite

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