Ops Manager Hauling

About the Role

The Operations Manager – Hauling leads collections activities for commercial, industrial and residential customers across a dispersed geographic area. The role oversees a team of Operations Supervisors, Dispatchers, Operations Clerks, Drivers and Helpers responsible for commercial, roll‑off and residential routes. Working closely with the General Manager and other unit leaders, the manager executes the local market strategy, aligns with the Area’s overall operating and marketing plans, and drives functional excellence and budget achievement. The position also ensures effective safety programs, regulatory compliance, and change‑management initiatives that support growth and durability of the business unit. Key duties include hiring, training, coaching, and performance‑managing staff while addressing safety issues and claims. The manager implements tactical initiatives that enhance customer experience, growth and profitability, and optimizes productivity and route management for all service types. Responsibilities also cover customer and government liaison to resolve service concerns, adherence to environmental, regulatory and ethical standards, and oversight of the department budget, purchase orders and vendor pricing. Additionally, the role cultivates a best‑in‑class team culture, drives talent development, and builds strong relationships with government, community and environmental groups.

Key Responsibilities

• ▸route management
• ▸safety programs
• ▸budget oversight
• ▸regulatory compliance
• ▸team leadership
• ▸customer liaison

What You Bring

The ideal candidate demonstrates strong business acumen, strategic thinking and the ability to execute formulated strategies. They are experienced in leading change, directing large teams, and setting aggressive, results‑oriented goals. Required skills include problem‑solving, analytical decision‑making, collaboration, creative thinking and a commitment to ethical behavior. Proven leadership includes talent judgment, hiring and developing high‑performance teams.

Requirements

• ▸business acumen
• ▸strategic thinking
• ▸leadership
• ▸problem solving
• ▸collaboration
• ▸analytical

Benefits

Candidates must possess at least a high school diploma or GED and two years of supervisory or management experience, or completion of Republic Services’ management trainee program. Eligible employees receive a comprehensive benefits package that includes medical, dental and vision coverage, flexible spending accounts, disability and life insurance, an Employee Assistance Program, discount programs, a matched retirement plan and an employee stock purchase plan. • Comprehensive medical benefits coverage, dental plans and vision coverage • Health care and dependent care spending accounts • Short- and long-term disability • Life insurance and accidental death & dismemberment insurance • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with a generous company match • Employee Stock Purchase Plan (ESPP)

Work Environment

Field