Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, spending time both inside and outside the facilities. They assess customers’ storage needs, suggest appropriate solutions, and sell packing and moving supplies. Daily responsibilities include inspecting storage units for inventory and readiness, auditing cash drawers, making bank deposits, and conducting payment reminder or collection calls as needed. • Manage multiple storage locations independently, both indoor and outdoor. • Assess customers’ storage needs and recommend solutions, including packing and moving supplies. • Perform daily unit inspections to verify inventory accuracy and availability. • Audit cash drawers, process transactions, and make bank deposits. • Conduct payment reminders and collection calls to keep accounts current. • Transport items up to 35 lb and spend up to 50 % of time in outdoor environments, including stairs and large doors. • Perform routine cleaning and maintenance of interior spaces and exterior grounds.

Key Responsibilities

• ▸storage management
• ▸needs assessment
• ▸unit inspection
• ▸cash auditing
• ▸payment collections
• ▸item transport

What You Bring

The role requires the ability to lift or move items up to 35 pounds and to walk around facilities, spending up to half of the time in outdoor environments, including climbing stairs and opening large doors. Managers also perform cleaning and routine maintenance tasks such as sweeping, mopping interior areas, and keeping exterior grounds clean and free of debris. Successful candidates come from customer‑service‑oriented sales backgrounds such as retail, restaurant, fast‑food, or other service‑based industries. A valid driver’s license and personal vehicle are required to travel between work locations, with mileage reimbursement provided. • Bring experience from customer‑service‑focused sales roles such as retail, restaurant, or fast‑food. • Hold a valid driver’s license and maintain personal transportation.

Requirements

• ▸customer service
• ▸retail
• ▸driver's license
• ▸physical lift
• ▸outdoor
• ▸cleaning

Benefits

Public Storage is the leader in the self‑storage industry and is currently hiring Property Managers. The position offers a starting wage of $17.00 per hour and the chance to join the company’s #1 team. Employees enjoy a Total Rewards package that includes flexible full‑time schedules between 9:30 am and 6 pm (with weekend coverage until 5 pm). After averaging 20 + hours per week, team members become eligible for comprehensive benefits such as medical, dental, vision, 401(k) matching, paid time off, sick leave, and a flexible spending account, as well as company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for travel between properties. Property Managers also have the opportunity to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are invited to apply now and become part of the industry’s leading team. • Travel between properties using a personal vehicle with mileage reimbursement. • Work a flexible full‑time schedule (9:30 am–6 pm, weekends to 5 pm) and become eligible for full‑time benefits after averaging 20 + hours per week. • Receive comprehensive benefits: medical, dental, vision, 401(k) match, paid time off, sick leave, flexible spending account, company‑paid life and accidental death insurance, and vendor discounts. • Earn performance‑based bonuses.

Work Environment

Field