Sunrun
Provider of residential solar and battery storage systems via subscription, with no upfront cost.
Credit & Collections Coordinator
Manages daily collections, contacts delinquent customers, tracks metrics, and reports.
Job Highlights
About the Role
The role supports the daily operations of the Collections Department, providing accounts receivable collections for existing customers. Candidates may be based in Lehi, Utah; San Luis Obispo, CA; or San Francisco, CA. • Review AR aging reports daily to spot delinquent invoices. • Contact delinquent customers via phone, email, and letters professionally. • Identify reasons for delinquency and cooperate with customers to resolve. • Document all collection actions accurately for each account. • Manage assigned accounts promptly and accurately. • Communicate account status and escalations to leadership and peers regularly. • Provide accurate, timely performance metric reports. • Report weekly collections metrics against monthly goals. • Support cross‑functional projects and teams. • Effectively interface with diverse individuals or groups frequently. • Work independently and under pressure to meet deadlines.
Key Responsibilities
- ▸ar reporting
- ▸customer outreach
- ▸delinquency analysis
- ▸account management
- ▸performance reporting
- ▸project support
What You Bring
• Hold a high school diploma. • Minimum 2 years of collections, accounts receivable, or customer service experience. • Oracle and Salesforce experience preferred. • Strong verbal and written communication skills. • Process‑minded with problem‑solving, pattern detection, and troubleshooting advice. • Advanced Excel skills for complex data issues. • Highly organized, self‑disciplined, and eager to learn. • Thrive in a fast‑paced environment.
Requirements
- ▸high school
- ▸2+ years
- ▸oracle
- ▸salesforce
- ▸advanced excel
- ▸communication
Benefits
Starting salary for this position ranges from $18.29 to $24.39 per hour. Compensation decisions will not be based on a candidate’s salary history. Recruiter: Amanda Frock ([email protected]). Perks & Benefits include medical/dental/vision insurance, life and disability insurance, 401k plan with company match, stock purchase plan, paid vacations/holidays, paid baby bonding leave, employee discounts, 100% funded education programs (PowerU), employee donation matching, and volunteer hour rewards. Learn more at https://sunrun.gobenefits.net/.
Work Environment
Office Full-Time