Associate Property Manager, Multifamily

About the Role

The Associate Property Manager, Multifamily at Cushman & Wakefield is tasked with maintaining community properties to market‑ready standards while delivering high‑level resident service. The role involves building and motivating high‑performing teams to maximize property performance. In this position you will support the Regional Property Manager in all aspects of building operations, ensuring smooth daily functioning in a fast‑paced environment. Responsibilities include oversight of maintenance, capital projects, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy planning, marketing, lease renewals, service contracts, expense control, and audits. You will provide superior customer service and communication to residents and prospects, aiming to boost satisfaction, renewals, revenue, reputation, and profitability. The role also requires completing lease and renewal paperwork to company standards and tracking advertising and client traffic. Leadership duties involve supervising the on‑site team, enforcing Cushman & Wakefield policies, hiring, interviewing, and coaching staff, and maintaining resident files. You will maintain a positive living environment through prompt conflict resolution and follow‑up, manage the community budget, and collaborate with leasing staff to meet marketing goals. • Assist Regional Property Manager with overall building operations. • Oversee maintenance, capital improvements, and service contracts. • Manage lease administration, renewals, and collections. • Develop and control community budgets, forecasting, and financial reporting. • Lead on‑site team: hire, train, coach, and enforce company policies. • Deliver superior resident and prospect customer service to drive satisfaction and renewals. • Resolve resident conflicts promptly and maintain positive living environments. • Track advertising performance and monitor client traffic. • Set leasing and marketing goals, evaluate staff performance, and improve productivity. • Ensure compliance with Cushman & Wakefield standards and procedures. • Perform regular property inspections and coordinate vacancy anticipation. • Maintain resident files and accurate documentation per company standards. • Participate in a benefits program covering health, vision, dental, retirement, life and disability insurance.

Key Responsibilities

• ▸maintenance
• ▸capital projects
• ▸lease administration
• ▸budgeting
• ▸resident service
• ▸property inspections

What You Bring

Effective communication, strong customer service, proficiency with Microsoft Office and internet tools, and solid bookkeeping and sales skills are essential. You will set leasing goals, evaluate staff performance, and ensure policy compliance while managing the team. The position requires a bachelor’s degree preferred (high school diploma, GED, or technical school required) and at least three years of property‑management experience, including one year in a supervisory role. Work is performed in a professional office setting with regular travel between properties and typical physical demands such as climbing stairs and standing for the majority of the shift. • Meet physical demands including travel between properties, stair climbing, and standing for 85% of the shift. • Possess at least 3 years property management experience and 1 year supervisory experience. • Hold a bachelor’s degree preferred; high school diploma or equivalent required. • Proficient in Microsoft Office Suite and general office/bookkeeping tasks.

Requirements

• ▸pm experience
• ▸supervisory
• ▸bachelor's
• ▸ms office
• ▸customer service
• ▸bookkeeping

Benefits

Cushman & Wakefield offers a comprehensive benefits package—including health, vision, dental, flexible spending, retirement plans, life and disability insurance—and competitive pay ranging from $32.30 to $38.00 per hour, subject to location, experience, and collective‑bargaining status. The company is an equal‑opportunity employer and provides accommodations for applicants with disabilities. • Earn competitive hourly pay of $32.30‑$38.00 based on location, experience, and agreements.

Work Environment

Onsite