Assistant Community Manager

About the Role

The Assistant Community Manager serves as the friendly face and main point of contact for residents and visitors, handling inquiries with empathy and professionalism. Responsibilities include conducting community tours, supporting seamless move‑ins and move‑outs, and escalating resident concerns to leadership when necessary. In addition to resident interaction, the role involves overseeing community operations such as inspecting homes before occupancy, walking the property to identify maintenance or curb‑appeal issues, assisting with resident events, and ensuring safety standards and policies are upheld. Administrative duties include maintaining accurate resident records, preparing community reports, and providing day‑to‑day support for various office tasks. • Serve as primary contact for residents and visitors, responding with empathy and professionalism • Conduct community tours for walk‑ins and scheduled visits • Support seamless move‑ins and move‑outs • Escalate resident concerns to leadership as needed • Inspect homes before move‑in to ensure quality • Walk property and flag maintenance or curb‑appeal issues • Assist in planning and executing resident events • Help ensure safety standards and community policies are followed • Maintain accurate resident records • Assist in preparing community reports • Provide day‑to‑day administrative support

Key Responsibilities

• ▸resident liaison
• ▸home inspection
• ▸property walk
• ▸event coordination
• ▸record keeping
• ▸report prep

What You Bring

Morgan Properties is seeking an Assistant Community Manager who thrives on delivering memorable resident experiences and supporting smooth community operations across multiple sites. This role offers the chance to make a real impact through a sharp eye for detail, the ability to manage multiple priorities, and a positive outlook. Qualified candidates will have at least two years of customer‑service experience, excellent communication and interpersonal skills, strong problem‑solving abilities, and a valid driver’s license with willingness to travel between communities. • Minimum 2 years experience in customer service or related field • Excellent communication and interpersonal skills • Strong problem‑solving and organizational abilities in a fast‑paced environment • Valid driver’s license and willingness to travel between communities

Requirements

• ▸2 years
• ▸customer service
• ▸communication
• ▸problem‑solving
• ▸driver’s license
• ▸travel

Benefits

The compensation package features a competitive hourly wage of $20‑$24, a 20 % apartment rental discount, quarterly Morgan Essentials payments, renewal commissions, tuition reimbursement, comprehensive medical benefits, 401(k) matching, generous paid time off, and additional employee discounts. • 20 % apartment rental discount • $20‑$24 per hour pay • $300 Morgan Essentials paid quarterly • Renewal commissions • Education/tuition reimbursement • Medical, dental, and vision insurance • Life and AD&D insurance • Long and short‑term disability coverage • 401(k) with company match • Generous paid time off, including 10 holidays and sick leave • Employee Assistance Program (EAP) • Additional employee discounts

Work Environment

Onsite