Turner & Townsend

Turner & Townsend

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Program Manager - Life Sciences Construction

Manage client relationships, drive business development, oversee construction program delivery.

Houston, Texas, United States
Full Time
Expert & Leadership (13+ years)

Job Highlights

Environment
Onsite

About the Role

The Program Manager will join the management team to support the Director of Project Management in driving growth and profitability. The role focuses on client relationship management, new‑business development, bid leadership, staffing oversight and financial performance of the business unit. Key responsibilities include overseeing client accounts, leading bid teams, presenting service offerings, interviewing candidates, providing weekly status updates, and coaching staff. The manager will handle financial tracking, invoicing, accounts receivable, cross‑selling, and strategy development, while also leading infrastructure project teams and liaising with municipal authorities. SOX control duties may also be required. In addition, the Program Manager will ensure internal project integration, act as the client’s on‑site representative, and coordinate with site teams, external partners and local governments. They will gather and communicate project information, make authorized decisions, apply major‑project expertise to resolve issues, and demonstrate strong organisational and communication skills in a fast‑moving environment. • Support Director of Project Management in client relationship management and revenue generation. • Lead bid teams and manage proposal generation with senior management. • Present service offerings to clients during interviews. • Interview prospective candidates on behalf of the Director. • Provide weekly project, initiative, and staffing updates, highlighting issues. • Coach and mentor assigned staff to achieve career growth objectives. • Track margins, forecasts, and financial reports using standard spreadsheets and tools. • Ensure accurate, timely client invoicing and follow up on receivables. • Identify cross‑selling opportunities and develop U.S. promotion strategies. • Generate new business opportunities and drive client diversification. • Prepare and deliver client presentations and collaborate on business generation. • Participate in networking events and promotional activities. • Lead a small team delivering campus infrastructure projects (utilities, roadways, bike paths, etc.). • Manage neighbourhood infrastructure portfolio, overseeing external project managers. • Liaise with municipal authorities overseeing infrastructure projects. • Adhere to SOX control responsibilities where applicable. • Support internal project integration across teams and workstreams. • Collaborate with client senior management to represent their interests. • Act as the client’s on‑site representative, attending key meetings. • Coordinate with site teams, external partners, third parties, and government stakeholders. • Gather, interpret, and communicate project information for timely decisions. • Make authorized decisions on the client’s behalf within agreed parameters. • Apply major project experience to guide delivery and resolve issues.

Key Responsibilities

  • bid management
  • financial tracking
  • infrastructure delivery
  • client invoicing
  • municipal liaison
  • project integration

What You Bring

The ideal candidate holds a bachelor’s degree in construction management, architecture, engineering or a related field (master’s preferred) and at least eight years of construction project management experience. Experience managing client accounts, teams, and consulting engagements, along with deep knowledge of the local construction market and the full project life‑cycle, is essential. Strong relationship‑building, business‑development, technical leadership, and presentation skills are also required. • Demonstrate strong organisational and communication skills in a fast‑moving environment. • Adapt quickly to changing circumstances and proactively keep projects moving forward. • Bachelor’s degree in construction management, architecture, engineering or related field (master’s preferred). • Minimum 8 years of project management experience in construction. • Proven experience managing client accounts and project‑manager teams. • Consulting background with strong knowledge of the local construction market. • Comprehensive understanding of the construction project life cycle. • Ability to build strong relationships with internal, client, and cross‑functional teams. • Business development experience, including cross‑selling and new client acquisition. • Technical and leadership experience overseeing major construction projects or programs. • Excellent presentation, verbal, written, organisational and communication skills.

Requirements

  • construction degree
  • 8 years
  • project management
  • client management
  • business development
  • technical leadership

Benefits

Turner & Townsend promotes a flexible, healthy work‑life balance, on‑site presence as needed, and an inclusive culture that values diversity. The firm is an equal‑opportunity employer and follows strict recruitment policies that prohibit any candidate fees.

Work Environment

Onsite

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