Stanley Black & Decker, Inc.
Provides power tools, hand tools, outdoor equipment, engineered fastening systems and industrial solutions.
DeWALT Service Technician
On-site technician repairing and maintaining DeWALT tools and equipment.
Job Highlights
About the Role
In this role you will work as an on‑site member of the Product Services team. You will perform simple repairs on portable electric and pneumatic tools, light construction equipment, and outdoor products, as well as troubleshoot failures by disassembling units to identify worn or defective components. You will also maintain shop equipment, keep the work area clean and safe, and ensure tools are inspected and returned to proper storage after use. • Perform simple repairs on portable electric and pneumatic tools, light construction equipment, and outdoor products. • Troubleshoot tool failures by disassembling units and replacing worn or defective components. • Maintain shop equipment, ensure a clean and safe work environment, and inspect tools before use. • Complete work orders with accurate parts, labor, pricing, and customer information. • Manage inventory accuracy for parts and accessories. • Interpret mechanical diagrams, wiring schematics, and service data. • Apply electricity and airflow principles to diagnose tool issues. • Perform basic mathematical calculations for diagnostics and documentation. • Meet daily, weekly, and quarterly productivity goals while maintaining quality. • Participate in an inclusive culture that supports diversity, equity, inclusion, volunteerism, and sustainable practices.
Key Responsibilities
- ▸tool repair
- ▸failure diagnosis
- ▸shop maintenance
- ▸work orders
- ▸inventory control
- ▸diagram interpretation
What You Bring
Accurate documentation is essential; you will complete work orders that include parts, labor, pricing, and relevant customer information, and you will manage inventory to ensure parts and accessories are counted correctly. Additional duties may be assigned as needed. Ideal candidates are eager to learn, embrace innovation, and thrive in a goal‑driven environment. Required skills include interpreting mechanical diagrams and wiring schematics, knowledge of electrical and airflow principles, diagnosing mechanical and electrical faults, and performing basic mathematical calculations. You should be comfortable meeting daily, weekly, and quarterly productivity targets without compromising quality.
Requirements
- ▸documentation
- ▸inventory
- ▸mechanical diagrams
- ▸wiring schematics
- ▸electrical
- ▸airflow
Benefits
The position offers a competitive salary and a comprehensive benefits package that includes medical, dental, vision, life insurance, wellness programs, disability coverage, 401(k), an employee stock purchase plan, paid time off, tuition reimbursement, and discounts on Stanley Black & Decker tools. Employees also gain access to learning resources such as the Lean Academy, Coursera®, and an online university, as well as a diverse, inclusive culture that encourages community involvement and sustainable practices. • Receive competitive salary and benefits including medical, dental, vision, life, wellness, disability, 401(k), ESPP, PTO, tuition reimbursement, and tool discounts. • Access learning resources such as Lean Academy, Coursera®, and an online university for professional growth.
Work Environment
Field