Asset Living
Third‑party real estate management firm overseeing multifamily, student, affordable, senior & build‑to‑rent properties.
Director of Operations
Leads divisional operations, aligning daily tasks with strategic goals and client service.
Job Highlights
About the Role
The Director of Operations leads divisional operations, aligning daily activities with corporate strategy, overseeing process improvements, managing escalations, and promoting a culture of accountability and innovation. • Oversee monthly operating report process and ensure accurate, timely data submission. • Manage day‑to‑day divisional operations, including compliance, quality control, and risk management. • Resolve resident and vendor escalations promptly before they escalate further. • Coordinate coverage for regional operations staff and support office management. • Partner with the Division President and senior leadership to execute long‑term strategic initiatives. • Analyze financial and operational metrics to identify efficiency improvements. • Support new business development with market insights and operational expertise. • Lead, mentor, and evaluate Regional Operations Specialists and support teams. • Drive talent acquisition, recruitment, and retention of top performers. • Serve as primary liaison between divisional operations and corporate leadership, communicating shared‑service initiatives. • Proactively address client needs and implement processes that ensure excellent service. • Apply design‑thinking to solve complex operational challenges and lead continuous‑improvement projects. • Assess and mitigate operational risks, adjusting strategies as needed. • Oversee event planning for regional initiatives and manage bonus review processes.
Key Responsibilities
- ▸reporting
- ▸operations management
- ▸risk management
- ▸data analysis
- ▸process improvement
- ▸client service
What You Bring
The role requires solid knowledge of property management, strong organizational and communication skills, independent work ability, attention to detail, and the capacity to influence senior leaders. Travel is limited to about 10% of the year, and the Colorado compensation range is $90,000‑$100,000. • Travel up to 10% of the time for property visits or internal meetings.
Requirements
- ▸travel
- ▸property management
- ▸organization
- ▸communication
- ▸independent
- ▸detail
Work Environment
Office Full-Time