Director Food & Beverage

About the Role

The Food & Beverage Manager oversees daily food and beverage and retail gift shop operations to ensure exceptional guest and owner experiences. This role ensures all team members follow food quality, sanitation, safety, and resort policies while supporting operational, financial, and service goals. • Oversee daily F&B operations, ensuring food quality, safety, sanitation, and service standards are met. • Train, coach, and support team members while maintaining compliance with company policies. • Achieve operational, financial, and guest satisfaction goals through effective forecasting, budgeting, and labor control. • Assist with resolving guest concerns and addressing staffing, inventory, and supply challenges. • Support the GM with capital projects and operational improvement planning. • Coordinate with other departments, including the Front Desk, to align staffing and inventory needs with occupancy. • Ensure accurate shift closings, checklists, and daily procedures are completed. • Contribute to menu development and F&B marketing initiatives. • Manage retail gift shop operations, including purchasing, merchandising, scheduling, and inventory.

Key Responsibilities

• ▸f&b operations
• ▸team training
• ▸forecasting
• ▸inventory control
• ▸capital projects
• ▸menu development

Benefits

HGV offers a competitive salary range of $85,000‑$95,000 per year and a comprehensive benefits package that includes medical, dental, and vision insurance from day one, a 401(k) plan with company match, life insurance, and a company stock purchase program. Team members also receive generous paid time off, paid sick days, recognition programs, learning and advancement opportunities, and access to discount travel programs. HGV has been recognized for its work‑life balance and family‑friendly benefits, earning four out of five stars and a spot on Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years the company’s greatest honor is the continued loyalty of its owners, members, guests, and dedicated team members across resorts, call centers, and corporate offices.

Work Environment

Onsite