Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage self-storage facilities, assist customers, handle payments, and maintain sites.

Chelmsford, Massachusetts, United States
17+ USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Onsite

About the Role

Property Managers operate independently across several locations, balancing indoor and outdoor duties while following flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. The role requires physical activity such as lifting items up to 35 pounds, walking around facilities for up to half of the shift, climbing stairs, and performing routine cleaning and maintenance of interior and exterior areas. • Assess customer storage needs and recommend packing/moving supplies • Conduct daily unit inspections to ensure availability • Audit cash drawers and prepare bank deposits • Make payment reminders and collection calls as needed • Lift and move items up to 35 lbs; walk outdoors up to 50% of shift • Perform interior sweeping/mopping and exterior grounds maintenance

Key Responsibilities

  • customer assessment
  • unit inspection
  • cash audits
  • payment collections
  • item lifting
  • facility maintenance

What You Bring

Ideal candidates bring experience from customer‑service‑focused sales environments, hold a valid driver’s license, and use their own vehicle to travel between properties, with mileage reimbursement provided. • Prior experience in retail, restaurant, fast‑food, or similar service roles • Valid driver’s license and personal vehicle for site travel

Requirements

  • retail
  • restaurant
  • fast‑food
  • customer service
  • driver's license
  • own vehicle

Benefits

Team members receive a total rewards package that includes competitive weekly wages and eligibility for full‑time benefits after an average of 20 hours per week. Applicants are invited to join Public Storage’s #1 self‑storage team and benefit from a supportive culture that encourages growth and inclusion. • Flexible full‑time schedule (9:30 am–6 pm, weekends to 5 pm) • Competitive weekly wage of $17.00 per hour • Medical, dental, and vision insurance • 401(k) plan with employer match • Paid time off, sick leave, and flexible spending account • Company‑paid life and accidental death insurance • Exclusive vendor discounts • Mileage reimbursement for travel between locations • Performance‑based bonuses for property managers

Work Environment

Onsite

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