Service & Warranty Technician

About the Role

The HVAC Service Technician provides maintenance, start‑up, and repair of specialized commercial HVAC systems, following company standards and ensuring a high‑quality customer experience. Tasks include reviewing work orders, interpreting schematics, using hand and power tools, and documenting service calls. • Perform maintenance, start‑up, and repair on specialized commercial HVAC systems. • Utilize hand tools, power tools, and test equipment to complete service tasks. • Review work orders, manuals, blueprints, and schematics to determine required tools and parts. • Discuss assignments with customer representatives and inspect installation sites for compliance. • Troubleshoot HVAC equipment to identify malfunctions and replace defective components. • Interpret maintenance manuals and wiring diagrams to guide repairs. • Consult engineering personnel to resolve unusual system issues. • Document service calls, product performance, and improvement suggestions. • Travel up to 90 % of the time to customer locations. • Prioritize tasks, manage time, and multitask in fast‑paced environments. • Work in seasonal temperature extremes, dust, and occasional chemical fume exposure.

Key Responsibilities

• ▸hvac maintenance
• ▸tool operation
• ▸schematics review
• ▸customer interaction
• ▸travel service
• ▸documentation

What You Bring

Successful candidates need a high‑school diploma or equivalent, mechanical aptitude, and experience with hand tools and troubleshooting. They must be able to travel up to 90 % of the time, hold a clean driver’s license, and demonstrate strong communication, organization, and teamwork skills. The role requires the ability to lift up to 50 lb, sit or stand for most of the shift, and work in environments with temperature extremes, dust, and occasional chemical fumes. Employees must be able to meet essential mental functions such as decision‑making, problem‑solving, and effective multitasking. • Maintain a valid driver’s license with a clean motor vehicle record. • Communicate effectively in both verbal and written forms. • Use laptop PC and troubleshooting software for reporting and diagnostics. • Lift up to 50 lb and remain seated or standing for most of the workday.

Requirements

• ▸driver's license
• ▸communication
• ▸troubleshooting software
• ▸high school
• ▸mechanical aptitude
• ▸problem solving

Benefits

With rapid growth from 200 employees in 2022 to over 800 today, BASX manufactures more than 90 % of its units in Central Oregon. The workplace is dynamic, fast‑paced, and offers flexible shift schedules, generous benefits, and a culture that rewards ingenuity and pride. BASX offers competitive pay ranging from $30.61 to $45.91 per hour, tuition reimbursement, paid time off, holidays, health insurance with HSA, 401(k) with 175 % employer match, profit‑sharing, and an annual incentive bonus. The company is committed to innovation, sustainability, and creating a cleaner future. • Receive competitive hourly pay ($30.61‑$45.91) with tuition reimbursement and paid time off. • Benefit from health, dental, vision insurance, HSA with 175 % employer match, 401(k) match, profit‑sharing, and annual incentive bonus.

Work Environment

Field