Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, both indoors and outdoors. They assess customers’ storage needs, suggest solutions, and sell packing and moving supplies. Daily tasks include inspecting storage units for inventory and availability, auditing cash drawers, making bank deposits, and handling payment reminder or collection calls. • Assess customer storage needs and recommend solutions, including packing and moving supplies. • Conduct daily storage unit inspections to ensure availability. • Audit cash drawers and perform bank deposits. • Make payment reminder and collection calls to keep customers current. • Lift and move items up to 35 lb; walk around facilities and spend up to 50% of time outdoors, including climbing stairs and handling large doors. • Perform cleaning and maintenance tasks such as sweeping, mopping, and maintaining curb appeal.

Key Responsibilities

• ▸needs assessment
• ▸solution recommendation
• ▸unit inspection
• ▸cash auditing
• ▸deposit processing
• ▸payment collections

What You Bring

Physical duties require the ability to lift or move items up to 35 lb and to spend up to 50 % of the time walking around facilities, including climbing stairs and opening large doors. Managers also perform cleaning and maintenance tasks such as sweeping, mopping interior areas, and keeping exterior grounds and curb appeal free of debris. Successful candidates typically have customer‑service‑focused sales experience in retail, restaurant, fast‑food, or similar environments. A valid driver’s license and personal vehicle are required for traveling between sites, with mileage reimbursement provided. • Must have a valid driver’s license and use personal vehicle for travel between locations (mileage reimbursed).

Requirements

• ▸driver's license
• ▸personal vehicle
• ▸lifting 35lb
• ▸customer service
• ▸sales experience
• ▸cleaning tasks

Benefits

Public Storage, the industry leader in self‑storage, is actively hiring. Property Manager positions start at $15.00 per hour. Our Total Rewards package includes flexible full‑time schedules from 9:30 am to 6 pm, with weekend shifts ending at 5 pm. Employees who work an average of 20+ hours become eligible for full‑time benefits such as medical, dental, vision, 401(k) matching, paid time off, sick leave, and a flexible spending account. Additional perks include company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel, and performance‑based bonuses. • Earn $15.00 per hour. • Work flexible full‑time schedule from 9:30 am to 6 pm (weekends until 5 pm). • Eligible for full‑time benefits after averaging 20+ hours per week, including medical, dental, vision, 401(k) match, paid time off, sick leave, and flexible spending account. • Receive company‑paid life and accidental death insurance, vendor discounts, and mileage reimbursement for travel. • Opportunity to earn performance‑based bonuses.

Work Environment

Field