Customer Service - Self Storage Manager

About the Role

Property managers work independently at multiple locations, both inside and outside the facilities. They assess customers’ storage needs, recommend solutions and sell packing and moving supplies, conduct daily unit inspections to ensure inventory and availability, and handle cash‑drawer audits and bank deposits. They also keep customers current on payments by making reminder and collection calls as needed. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections and maintain inventory availability • Audit cash drawers and perform bank deposits • Manage payment reminders and collection calls • Lift/move items up to 35 lb; walk outdoors up to 50% of time; climb stairs and open large doors • Perform cleaning and maintenance of interior and exterior areas

Key Responsibilities

• ▸storage assessment
• ▸supply sales
• ▸unit inspection
• ▸inventory management
• ▸cash audit
• ▸payment collections

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walking around facilities for up to 50 % of the time, working outdoors, climbing stairs, and opening large doors. The role also involves cleaning and routine maintenance such as sweeping, mopping interior areas and maintaining exterior grounds and curb appeal free of debris. Successful candidates typically have customer‑service‑oriented sales experience in retail, restaurant, fast‑food or similar service environments. A valid driver’s license and personal vehicle are required for travel between sites, with mileage reimbursement available. • Prior customer service/sales experience (retail, restaurant, fast‑food, etc.) • Valid driver’s license and personal vehicle for site travel

Requirements

• ▸customer service
• ▸sales experience
• ▸driver’s license
• ▸personal vehicle
• ▸physical stamina
• ▸lift 35lb

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. Positions start at $17.00 per hour. The company offers a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm, with weekend shifts ending at 5 pm, and competitive wages paid weekly. Employees become eligible for full‑time benefits after averaging 20+ hours per week, covering medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties, and property managers can earn performance‑based bonuses. Public Storage has been recognized by the Great Place to Work Institute as a “Great Place to Work,” earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are invited to join the industry’s #1 self‑storage team. • Flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm) • Weekly competitive wages; $17/hour base • Full‑time benefits after 20+ average hours per week (medical, dental, vision, 401(k) match, PTO, sick leave, flex spending) • Company‑paid life and accidental death insurance; exclusive vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Onsite