Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage multiple self-storage sites, handle customers, inspections, cash, and maintenance.

Strongsville, Ohio, United States
15 - 15 USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Field

About the Role

Property Managers operate independently across multiple locations, handling customer interactions, financial transactions, and facility upkeep. They play a key role in maintaining unit availability and ensuring timely payment collection. • Assess customer storage needs and suggest appropriate solutions • Sell packing and moving supplies to customers • Conduct daily storage unit inspections to verify inventory and availability • Audit cash drawers and perform bank deposits • Make payment reminder and collection calls as needed • Lift or move items up to 35 lb and walk/stand outdoors up to 50 % of shift • Perform cleaning tasks such as sweeping, mopping, and maintaining exterior grounds

Key Responsibilities

  • needs assessment
  • sales
  • inspections
  • cash auditing
  • collections
  • facility management

What You Bring

The position requires physical activity, including lifting, walking around facilities, and performing routine cleaning and maintenance. Candidates should have customer‑service sales experience and a valid driver’s license for travel between sites. • Bring customer‑service sales experience from retail, restaurant, fast‑food, or similar roles • Hold a valid driver’s license and use personal vehicle for work‑related travel

Requirements

  • customer service
  • sales
  • driver's license
  • physical
  • lifting
  • cleaning

Benefits

Public Storage, the leader in the self‑storage industry, is currently hiring. Positions offer a wage of $15.00 per hour. The company promotes a Total Rewards package for its team members. Employees enjoy flexible full‑time schedules and become eligible for a comprehensive benefits package after working an average of 20 hours per week. Additional perks such as mileage reimbursement and performance‑based bonuses are also available. Public Storage has been recognized by the Great Place to Work Institute as a Great Place to Work and has earned top rankings for career growth, work culture, and diversity and inclusion. Interested individuals are encouraged to apply and join the industry’s #1 team. • Work flexible full‑time schedule (9:30 am–6 pm, weekends until 5 pm) • Earn $15 per hour plus performance‑based bonuses • Receive medical, dental, vision, 401(k) match, paid time off, sick leave, and flex‑spending account • Get company‑paid life and accidental death insurance and exclusive vendor discounts • Receive mileage reimbursement for travel between properties

Work Environment

Field

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