Jll
JLL provides professional services in real estate and investment management worldwide.
Receptionist
Greeting guests, managing visitor logs, and supporting office operations.
Job Highlights
About the Role
In this role you will warmly welcome guests, anticipate their needs, and assist with arrival, office orientation and departure. You will create memorable experiences, share your passions and knowledge of office services, spaces and amenities, and proactively address questions. Collaboration with team members is key to communicating trends, developing best practices and streamlining processes that respond to guest needs while maintaining an impeccable eye for detail in a fast‑paced environment. You will also be responsible for tracking all visitors—including vendors, employees and guests—managing parking and vehicle logs, coordinating security access cards, welcoming event guests, printing visitor badges, and supporting onboarding and off‑boarding logistics. Additional duties include handling incoming and outgoing courier packages, supporting the annual management plan by meeting key performance indicators, and performing ad‑hoc facilities assignments as required. • Greet and assist guests with arrival, orientation, and departure. • Anticipate guest needs and provide personalized service. • Collaborate with team to improve guest service processes. • Track visitors, vendors, and employee access; manage parking and security badges. • Support onboarding/off‑boarding logistics and courier handling. • Meet performance KPIs and handle ad‑hoc facilities tasks.
Key Responsibilities
- ▸guest reception
- ▸visitor tracking
- ▸badge management
- ▸parking coordination
- ▸onboarding logistics
- ▸kpi monitoring
What You Bring
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best talent, empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, technology, or want to apply your experience to a new industry, join our team as we help shape a brighter way forward. To be successful you need at least two years of customer‑service experience, proficiency with a range of information‑technology tools, excellent organization and communication skills in English, and the ability to perform minimal physical activity such as walking and carrying small packages. This position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. • Share knowledge of office spaces, amenities, and services. • Minimum 2 years customer‑service experience; proficient with IT tools. • Strong oral and written communication in English; excellent organization. • Ability to walk and carry small packages; authorized to work in the U.S. without sponsorship.
Requirements
- ▸customer service
- ▸it tools
- ▸communication
- ▸organization
- ▸physical ability
- ▸us authorization
Benefits
JLL offers personalized benefits that support well‑being and growth, including a 401(k) plan with matching contributions, comprehensive medical, dental and vision care, paid parental leave at 100 % of salary, paid time off and company holidays, and early access to earned wages through Daily Pay. Our recruitment process leverages artificial intelligence to match your profile with the role’s requirements, and we maintain strict privacy standards for your personal information.
Work Environment
Onsite