Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage multiple self-storage sites, handling customers, sales, inspections, and admin tasks.

Waltham, Massachusetts, United States
Full Time
Junior (1-3 years)

Job Highlights

Environment
Onsite

About the Role

Property Managers work independently across multiple locations, handling customer storage needs, conducting unit inspections, managing cash, and ensuring timely payments. • Assess customers' storage needs and recommend packing/moving supplies • Conduct daily storage unit inspections to confirm inventory and availability • Audit cash drawers and make bank deposits • Make reminder and collection calls to keep customers current on payments • Transport/lift items up to 35 lb • Perform cleaning and maintenance: sweep/mop interiors, maintain exterior grounds and curb appeal

Key Responsibilities

  • storage assessment
  • unit inspection
  • cash auditing
  • payment collections
  • item transport
  • cleaning

What You Bring

The role requires the ability to lift up to 35 lb, walk and work outdoors for up to half of the shift, climb stairs, open large doors, and perform routine cleaning and maintenance of interior and exterior areas. Successful candidates have experience in customer-service-focused sales environments and must possess a valid driver’s licence and personal vehicle for travel between sites. • Spend up to 50% of time outdoors, including climbing stairs and opening large doors • Experience in customer‑service‑oriented sales (retail, restaurant, fast‑food, etc.) • Valid driver’s licence and personal vehicle required (mileage reimbursement available)

Requirements

  • outdoor
  • customer service
  • driver’s licence
  • personal vehicle
  • heavy lifting
  • sales

Benefits

Public Storage, the industry leader in self-storage, is actively hiring for its Property Manager positions with an hourly rate of $17. Our total rewards package includes flexible full-time schedules, competitive weekly wages, and eligibility for full-time benefits after averaging 20+ hours per week. Public Storage has been recognized as a Great Place to Work, praised for career growth, work culture, and diversity and inclusion. • Earn $17.00 per hour • Flexible schedule: 9:30 am – 6 pm weekdays, weekends until 5 pm • Competitive wages paid weekly • Full-time benefits after 20+ average hours: medical, dental, vision, 401(k) with match, PTO, sick time, flex spending • Company‑paid life and accidental death insurance • Exclusive vendor discounts • Mileage reimbursement for travel between properties or work‑related tasks • Performance‑based bonuses for Property Managers • Recognized as a Great Place to Work by the Great Place to Work Institute

Work Environment

Onsite

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