Associate Tenant Researcher

About the Role

The Associate Tenant Researcher investigates and profiles tenants that occupy commercial spaces within a specific market. By gathering detailed tenant and decision‑maker information, the role helps owners, brokers, and other real‑estate professionals make informed leasing decisions. • Investigate and profile commercial tenants occupying spaces in a geographical market. • Conduct 2+ hours of phone interviews daily with tenants, owners, and real‑estate professionals. • Perform web research to create comprehensive profiles on tenants and decision makers. • Document tenant movement within the market. • Maintain complete and accurate tenant rosters for various commercial buildings. • Investigate new property and tenant leads. • Document and profile corporate structures.

Key Responsibilities

• ▸tenant profiling
• ▸phone interviews
• ▸web research
• ▸data documentation
• ▸roster maintenance
• ▸lead investigation

What You Bring

Candidates must hold a bachelor’s degree from an accredited, not‑for‑profit institution, have at least eight months of customer‑service experience, and be proficient with Microsoft Excel 365. Flexibility to work shifts aligned with ET, CT, MT, and PT time zones and a proven record of commitment to prior employers are also required. Preferred skills include strong phone communication, a track record of meeting KPIs, natural curiosity for investigative research, and advanced Excel abilities such as data manipulation and basic formulas. The ideal applicant is self‑motivated, can manage multiple priorities in a fast‑paced environment, and accurately captures data. CoStar is an equal‑opportunity employer and does not provide visa sponsorship for this position. All qualified candidates eligible to work full‑time in the United States are encouraged to apply. • Bachelor’s degree from an accredited, not‑for‑profit university or college. • 8+ months experience in a customer‑service environment. • Proficiency with Microsoft Excel 365. • Flexibility to work shifts aligned with ET, CT, MT, and PT time zones. • Evidence of strong academic performance in college. • Track record of commitment to prior employers. • Ability to connect quickly and professionally with people over the phone. • Proven success meeting metrics or KPIs. • Natural curiosity, persistence, and investigative research skills. • Advanced Excel skills: data manipulation, filtering, basic formulas; assessed on Excel 2016. • Accurate data capture and entry. • Ability to manage multiple responsibilities and shifting priorities in a fast‑paced environment. • Self‑motivated and goal‑oriented.

Requirements

• ▸bachelor's
• ▸customer service
• ▸excel 365
• ▸advanced excel
• ▸phone skills
• ▸shift flexibility

Benefits

CoStar offers competitive compensation, performance‑based incentives, comprehensive healthcare, 401(k) matching, employee stock purchase, tuition reimbursement, and a robust benefits package that includes mental‑health counseling, commuter perks, fitness amenities, and Diversity, Equity & Inclusion resource groups. The company promotes a collaborative, innovative culture and provides on‑site gourmet coffee, snacks, and other amenities. • Competitive base compensation with performance‑based incentives. • Internal training, tuition reimbursement, and inter‑office exchange program. • Comprehensive healthcare coverage (medical, vision, dental, prescription). • Life, legal, and supplemental insurance. • Virtual and in‑person mental health counseling for individuals and families. • Commuter and parking benefits. • 401(k) plan with matching contributions. • Employee stock purchase plan. • Paid time off. • On‑site fitness center or reimbursed gym membership, yoga studio, Pelotons, personal training, group classes. • Access to Diversity, Equity & Inclusion Employee Resource Groups. • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and healthy snacks.

Work Environment

Hybrid