Associate Tenant Researcher

About the Role

The Associate Tenant Researcher investigates and profiles tenants occupying commercial spaces in a geographic market. The role involves conducting phone interviews, web research, documenting tenant movements, maintaining rosters, and profiling corporate structures to help owners, brokers, and professionals make leasing decisions. • Investigate and profile commercial tenants in a geographic market. • Conduct 2+ hours of daily phone interviews with tenants, owners, and real estate professionals. • Perform web research to create comprehensive tenant and decision‑maker profiles. • Document tenant movement and maintain accurate tenant rosters for various buildings. • Investigate new property and tenant leads and document corporate structures.

Key Responsibilities

• ▸tenant profiling
• ▸phone interviews
• ▸web research
• ▸roster maintenance
• ▸lead investigation
• ▸corporate structures

What You Bring

The position is office‑based, Monday through Friday, with flexibility to work shifts aligned with ET, CT, MT, and PT time zones. CoStar is an equal opportunity employer, maintains a drug‑free workplace, and does not provide visa sponsorship for this role. Applicants must be eligible to work full‑time in the United States; accommodations are available for disabilities. • Bachelor’s degree from an accredited, non‑profit university or college. • Minimum 8 months experience in a customer‑service environment. • Proficiency with Microsoft Excel 365. • Ability to work shifts across ET, CT, MT, and PT time zones. • Demonstrated strong academic performance. • Strong phone communication and ability to connect quickly and professionally. • Proven track record meeting metrics/KPIs. • Natural curiosity and persistence for investigative research. • Advanced Excel skills: data manipulation, filtering, basic formulas. • Ability to capture accurate data, manage multiple priorities, and thrive in a fast‑paced setting. • Self‑motivated and goal‑oriented.

Requirements

• ▸bachelor's
• ▸customer service
• ▸excel 365
• ▸shift flexibility
• ▸phone communication
• ▸metrics

Benefits

CoStar offers a collaborative, innovative culture with generous compensation, performance incentives, internal training, tuition reimbursement, and an inter‑office exchange program. Benefits include comprehensive health coverage, life and legal insurance, mental‑health counseling, commuter benefits, 401(k) matching, employee stock purchase, paid time off, on‑site or reimbursed fitness facilities, diversity & inclusion resource groups, and complimentary snacks.

Work Environment

Hybrid