Wm
Leading provider of comprehensive waste management services across North America.
Operations Specialist 2nd Shift
Provides clerical and admin support for collections ops, handling scheduling, safety, payments.
Job Highlights
About the Role
The Collections Operations Specialist provides advanced clerical and administrative support to department managers, handling daily coordination, safety and service issue resolution, and acting as the KRONOS proxy for driver and helper updates. The role utilizes Microsoft Office and other software to manage procurement, time‑and‑attendance, safety incidents, contract labor, payment processing, and the implementation of operational projects, while communicating with customers, employees and other supervisors. • Provide clerical and admin support to Collections managers. • Resolve safety, service and operational issues; update KRONOS for drivers/helpers. • Manage procurement, time‑and‑attendance, safety incidents, contract labor, and payment processing using Microsoft Office and related tools. • Assist in implementing operational projects and communicate with customers and employees about service and scheduling matters.
Key Responsibilities
- ▸kronos updates
- ▸procurement
- ▸time‑attendance
- ▸safety issues
- ▸payment processing
- ▸customer communication
What You Bring
Candidates must hold a high school diploma or GED, be at least 18 years old, and be legally authorized to work in the United States; no prior experience is required. The position is office‑based, requiring routine use of standard office equipment, and reasonable accommodations are offered for individuals with disabilities. • Required: High school diploma/GED, 18+, legal work eligibility; no experience needed.
Requirements
- ▸high school
- ▸ged
- ▸18+
- ▸legal work
- ▸no experience
- ▸office equipment
Benefits
Employees receive a competitive total‑compensation package that includes medical, dental, vision, life insurance, short‑term disability, a 401(k) match, a stock purchase plan, and paid vacation, holidays and personal days. WM promotes a people‑first culture, offering education assistance, stable team environments, and a commitment to sustainable growth and equal opportunity for all applicants. • Physical setting: office environment with standard equipment; accommodations available. • Benefits: medical, dental, vision, life insurance, short‑term disability, 401(k) match, stock purchase plan, paid vacation, holidays, personal days. • Culture: stable team, investment in employee growth, education assistance, sustainability focus, equal‑opportunity employer.
Work Environment
Onsite