Operations Training Specialist

About the Role

The role is responsible for delivering training courses, job aids, and reference manuals that meet the developmental objectives of targeted audiences. You will also provide training and troubleshooting for systems and processes in fabrication, rebar operations, shipping, and transportation management. Key responsibilities include delivering operational training materials, facilitating individual and group sessions, researching curriculum to support program goals, and conducting pre‑ and post‑training analyses to determine effectiveness. You will track, assess, evaluate, and measure training outcomes while incorporating team feedback to maximize ROI. • Deliver operational training materials and facilitate individual and group sessions. • Research and develop training curricula aligned with program goals. • Conduct pre‑ and post‑training analyses to assess effectiveness. • Track, evaluate, and measure training outcomes to maximize ROI. • Resolve data inconsistencies and perform complex research analysis. • Provide guidance and training to junior personnel as needed. • Maintain required certifications and strong presentation skills.

Key Responsibilities

• ▸training delivery
• ▸curriculum development
• ▸training analysis
• ▸outcome tracking
• ▸data research
• ▸system troubleshooting

What You Bring

The position requires strong data‑analysis skills to resolve missing or inconsistent information and handle complex research. Work is increasingly independent, with guidance provided only for unusual or complex issues, and output is periodically reviewed by a supervisor or direct customers. You may also provide guidance or training to junior‑level staff. Education typically requires a BS/BA in a related discipline, or an MS/MA with 2‑4 years of experience. Generally 2‑5 years of relevant experience is expected, and certification is required in some areas. Preferred qualifications include major airport access, MS365 proficiency (Excel, Outlook, Word, PowerPoint), experience with multiple project tracking and reporting, and prior involvement in adult‑learning documentation. Knowledge of operational areas such as rentals, fabrication, warehouse, sales, transportation, safety, and purchasing, alongside strong presentation and Oracle system experience, is valuable. • Travel up to 75% overnight with occasional light lifting requirements. • Hold a BS/BA (or MS/MA) in a related field with 2–5 years of experience. • Demonstrate proficiency with MS365, Oracle, and adult‑learning principles. • Possess knowledge of rentals, fabrication, warehouse, sales, transportation, safety, and purchasing operations.

Requirements

• ▸bs/ba
• ▸ms365
• ▸oracle
• ▸data analysis
• ▸adult learning
• ▸rentals

Benefits

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to building trust on every job by being deeply knowledgeable, fully capable, and always dependable, with associates driving this commitment. The work environment is a comfortable indoor area with occasional need to move or lift light articles. Travel is typically overnight and may be up to 75% of the time, with minimal weekend travel required.

Work Environment

Office Full-Time