Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, both inside and outside the facilities. They assess customers' storage needs, recommend solutions, and sell packing and moving supplies. Daily responsibilities include conducting unit inspections to verify inventory and availability, auditing cash drawers, making bank deposits, and managing payment reminders and collection calls. • Assess customer storage needs and recommend solutions, including sales of packing supplies. • Conduct daily unit inspections to verify inventory and availability. • Audit cash drawers and prepare bank deposits. • Make payment reminder and collection calls as needed. • Lift or move items up to 35 lb and spend up to 50 % of time outdoors, including climbing stairs. • Perform cleaning and maintenance of interior spaces and exterior grounds.

Key Responsibilities

• ▸customer assessment
• ▸solution sales
• ▸unit inspection
• ▸cash auditing
• ▸payment calls
• ▸cleaning maintenance

What You Bring

Physical requirements involve the ability to lift or move items weighing up to 35 pounds and spending up to 50 % of the time outdoors, including walking around facilities, climbing stairs, and opening large doors. The role also includes cleaning and daily maintenance tasks such as sweeping, mopping interior areas, and keeping exterior grounds tidy and free of debris. Candidates should have experience in customer‑service‑oriented sales environments such as retail, restaurant, fast‑food, or other service‑based companies. A valid driver’s license and personal vehicle are required for traveling between locations, with mileage reimbursement provided.

Requirements

• ▸lifting
• ▸outdoor
• ▸cleaning
• ▸customer service
• ▸driver's license
• ▸vehicle

Benefits

Public Storage is the self‑storage industry leader and is currently hiring, offering a wage of $17.00 per hour. The company provides a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm (weekends until 5 pm), weekly competitive wages, and eligibility for full‑time benefits after an average of 20+ hours worked. Benefits encompass medical, dental, vision, 401k with match, paid time off, sick time, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, ranking in the top 5 % for work culture and top 10 % for diversity and inclusion, and offers opportunities for career growth. Applicants are invited to join the industry’s #1 team. • Work flexible full‑time schedules (9:30 am–6 pm, weekends until 5 pm) with weekly competitive wages. • Earn performance‑based bonuses and become eligible for full‑time benefits after 20 + hours/week. • Use personal vehicle with a valid driver’s license; mileage reimbursed for work‑related travel.

Work Environment

Onsite