Fleet Operations Specialist - 401K Match, PTO, Benefits Day 1

About the Role

At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and assists in coordinating all aspects of daily operations. The Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department‑related information daily, communicates with other supervisors and managers about operational issues, maintains the office, and acts as the KRONOS proxy for all daily updates for drivers and helpers. They use Microsoft Suite and additional software tools to manage tasks such as procurement, time and attendance, safety incidents, and contract labor, assist with processing payments and other financial tasks as necessary, support the implementation of operational projects, communicate with customers about service issues, and communicate with employees about scheduling and work assignments. The role primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, and copy machines. • Troubleshoot and resolve safety, service, and operational issues. • Maintain and distribute departmental information daily. • Serve as KRONOS proxy for driver and helper updates. • Manage procurement, time/attendance, safety incidents, and contract labor using Microsoft Suite. • Assist with payment processing and other financial tasks. • Support implementation of operational projects. • Communicate service issues to customers and scheduling updates to employees.

Key Responsibilities

• ▸issue troubleshooting
• ▸kronos updates
• ▸procurement management
• ▸payment processing
• ▸project implementation
• ▸customer communication

What You Bring

Required qualifications include a high school diploma or GED, no prior work experience, being at least 18 years of age, and legal eligibility to work in the country where the position is located. Preferred qualifications are not listed. WM is an equal opportunity employer in the United States and Canada, providing accommodations for applicants with disabilities throughout the selection process. The position may require a REAL ID or TSA‑approved alternative for travel by air or access to federal property. • High School Diploma or GED required; no prior experience needed. • Must be at least 18 years old and legally authorized to work.

Requirements

• ▸high school
• ▸ged
• ▸18+
• ▸work authorization
• ▸equal opportunity
• ▸real id

Benefits

What is the value of a WM job? The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. We Are Stable: our WM team is home every day, and our team members perform essential and meaningful work. We Are Committed to Growth with an annual Education Assistance Benefit available for team members, and we are investing in you with amazing medical, dental & vision coverage, a 401K with match, discounted stock options, dependent day care, and more. At WM each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, company match on 401K, and more. Employees also receive paid vacation, holidays, and personal days, with benefits varying by site. • Medical, dental, vision, life insurance, and short‑term disability coverage. • 401(k) with company match and stock purchase plan. • Paid vacation, holidays, and personal days. • Discounted stock options, dependent day care, and education assistance benefit.

Work Environment

Onsite