Key Account Partner - Sydney

About the Role

A typical day involves getting to know clients’ businesses intimately, solution‑selling across Domain’s product portfolio, presenting insights to key stakeholders, and strategising growth initiatives. You will liaise with internal teams to ensure a consistent approach, introduce new features that solve client problems, provide world‑class service by resolving queries quickly, and feed market intelligence back to the organisation while becoming an industry expert in residential real‑estate. • Own and grow a portfolio of top‑tier real‑estate agency accounts across Sydney. • Upsell new Domain SaaS products and feature bundles to drive adoption and loyalty. • Conduct solution‑selling meetings and present insights to key stakeholder teams. • Develop and execute strategic account growth initiatives. • Coordinate with internal teams to ensure consistent service delivery. • Introduce and demo new products that address client challenges. • Deliver prompt, world‑class customer service and resolve account issues. • Provide market intelligence on competitor activities and emerging opportunities.

Key Responsibilities

• ▸saas upsell
• ▸product demo
• ▸solution selling
• ▸account growth
• ▸service delivery
• ▸market intel

What You Bring

The ideal candidate has proven success in B2B consultative selling to key accounts, experience crafting custom product solutions, strong negotiation skills, and a curiosity for data and real‑estate insights. Confidence in public speaking, the ability to travel across Sydney, and a background in SaaS, digital media or real‑estate (including relevant certifications or a business‑related degree) are highly valued. • Proven B2B consultative selling experience with key accounts. • Strong negotiation skills and ability to close complex deals. • Data‑driven mindset with passion for real‑estate insights. • Comfortable presenting to senior client decision‑makers. • Ability to travel across Sydney and surrounding suburbs as needed. • Preferred: experience selling to enterprise customers and SaaS or digital‑media background.

Requirements

• ▸b2b selling
• ▸negotiation
• ▸data‑driven
• ▸saas
• ▸real‑estate
• ▸business degree

Benefits

The Key Account Partner role in Sydney gives you full ownership of a highly engaged portfolio of top‑tier real‑estate agency clients across the city and surrounding suburbs. Reporting to an experienced sales leader, you will focus on up‑selling new SaaS solutions, driving product adoption and building brand loyalty, with clear pathways to sales leadership and other career opportunities. Domain offers a hybrid working model, up to 20 weeks paid parental leave for primary carers, novated leasing, leadership development programmes, LinkedIn Learning, and regular social events such as Innovation Days and an annual BBQ. The company culture encourages authenticity and impact, giving you the chance to make a real difference. • Hybrid working, up to 20 weeks paid parental leave, novated leasing, leadership development programmes, and regular social events.

Work Environment

Hybrid