Way Mechanical
Way Mechanical is a mechanical contractor located in Austin, Dallas, Fort Worth, Houston, Nashville, and San Antonio
HVAC Service Manager
Manage HVAC service team, oversee projects, ensure quality and profitability
Job Highlights
About the Role
The HVAC Service Manager will lead a team of service technicians, dispatchers, and support staff, ensuring timely, high‑quality completion of service, repair, and maintenance projects. Responsibilities include developing and enforcing department policies and safety standards, overseeing scheduling and dispatch to maximize efficiency, and monitoring financial performance such as budgets, margins, and profitability. The manager will also handle service agreements, warranty work, emergency calls, provide technical support to field staff, and collaborate with sales and project teams to grow service opportunities while maintaining compliance with all relevant codes and company standards. • Lead and manage HVAC/plumbing service technicians, dispatchers, and support staff • Ensure timely, high‑quality completion of service, repair, and maintenance projects • Develop, implement, and monitor department policies, procedures, and safety standards • Oversee scheduling, dispatching, and work assignments to maximize efficiency • Monitor service department financial performance, including budgets, margins, and profitability • Manage service agreements, warranty work, and emergency calls • Provide technical support and guidance to field staff • Collaborate with sales and project teams to expand service opportunities • Ensure compliance with local, state, and federal codes and company standards
Key Responsibilities
- ▸team leadership
- ▸dispatch scheduling
- ▸financial oversight
- ▸technical support
- ▸service agreements
- ▸regulatory compliance
What You Bring
Candidates must be able to perform essential job functions safely, including driving, entering and exiting vehicles, climbing ladders, traversing steps, and moving throughout facilities. Physical capability and adherence to safety protocols are required to avoid significant risk of harm to themselves or others. • Perform essential physical functions safely, such as driving, climbing ladders, and moving throughout facilities
Requirements
- ▸driving
- ▸climbing
- ▸ladders
- ▸safety
- ▸physical
Benefits
The compensation package includes medical, dental, vision, and life insurance, weekly pay, paid vacation, seven days of holiday pay, a profit‑sharing program, 401(k) retirement plan, a company laptop and iPhone, fuel card and vehicle allowance, as well as a years‑of‑service appreciation program. • Receive comprehensive benefits: medical, dental, vision, life insurance, weekly pay, paid vacation, holiday pay, profit sharing, 401(k), company laptop and iPhone, fuel card and vehicle allowance, and service‑recognition program
Work Environment
Field