Mott Macdonald
A global engineering, management, and development consultancy delivering innovative solutions.
Front Office Executive
Manage front office duties like calls, visitor handling, documentation, and facility coordination.
Job Highlights
About the Role
The role includes handling incoming and outgoing calls with professionalism, maintaining telephone registers and visitor records, and ensuring courteous interactions. Visitor management responsibilities involve greeting guests, registering them via the Visitor Management System, coordinating VIP visits, issuing ID cards, and briefing visitors on emergency procedures and amenities. You will monitor attendance records, develop and maintain reception policies, ensure compliance with company regulations, and support general administrative tasks. Facility coordination duties cover maintaining front‑office cleanliness, managing magazines and newspapers, supporting event management, and assisting with conference‑room utilization. • Manage inbound and outbound calls, maintain telephone logs, and ensure courteous communication. • Register and welcome visitors, issue ID badges, coordinate VIP guests, and provide emergency and amenity information. • Monitor attendance, develop reception policies, and ensure compliance with company regulations. • Maintain front office cleanliness, manage magazines/newspapers, and support event and conference‑room logistics. • Participate in emergency evacuations, crisis management, and act as a backup for security protocols.
What You Bring
The position requires participation in emergency evacuation and crisis management, acting as a backup during special requirements, and familiarity with security and emergency protocols. We promote work‑life balance through flexible working arrangements, which can be discussed during the interview. • Exhibit a courteous, service‑oriented attitude with strong multitasking and prioritization abilities. • Communicate fluently in English, Hindi, and local languages while representing the company professionally. • Proficient in Microsoft Office, proactive, team‑oriented, and quick to learn.
Benefits
Our benefits package includes agile working, critical illness and compassionate leave, paternity leave, group term life and medical insurance, career mobility options, and opportunities for short‑ and long‑term global employment with collaboration and knowledge sharing. • Flexible working options available to support work‑life balance. • Benefits include agile working, critical illness and compassionate leave, paternity leave, group life and medical insurance, career mobility, and global employment opportunities.
Work Environment
Office Full-Time