Clarion Housing Group
Providing and building affordable homes across England, reinvesting surplus into communities.
Support Officer - Domestic Abuse Service
Support Officer provides housing and emotional assistance to domestic abuse survivors in Kent.
Job Highlights
About the Role
As a Support Officer you will work alongside colleagues in supported‑housing and outreach teams to keep families safe from abuse, help them access welfare benefits, assist with debt, provide emotional support and guide them in applying for more permanent housing. • Keep families safe from domestic abuse. • Facilitate access to welfare benefits and debt assistance. • Provide emotional support to service users. • Assist customers in seeking and applying for permanent housing. • Collaborate with supported‑housing and outreach teams across Kent.
Key Responsibilities
- ▸family safety
- ▸benefit access
- ▸debt assistance
- ▸emotional support
- ▸housing placement
- ▸team collaboration
What You Bring
We welcome applicants with housing or support‑sector experience, but also those who demonstrate professionalism, empathy, life experience and a desire to develop their skills. Candidates must be able to travel across the region, be eligible to work in the UK, reside in England or Wales for the duration of employment and pass an Enhanced Adult & Child plus barred list criminal‑record check. • Travel across Ashford, Folkestone and Maidstone as required. • Pass an Enhanced Adult & Child plus barred list criminal‑record check. • Be eligible to work in the UK and reside in England or Wales during employment.
Requirements
- ▸travel
- ▸criminal‑check
- ▸uk eligibility
- ▸housing experience
- ▸professionalism
- ▸empathy
Benefits
The Support Officer role is based in Canterbury, Kent and covers the areas of Ashford, Folkestone and Maidstone. It is a permanent position with a 36‑hour week and a starting salary of £28,038 rising to £30,194 per annum. The successful candidate will join Clarion’s Kent Domestic Abuse Service, delivering housing and tenancy‑related support to people experiencing domestic abuse. Clarion is committed to diversity and inclusion, offering staff networks and initiatives that celebrate differences. Employees receive competitive pay, lifestyle‑supporting benefits and opportunities for progression, and are expected to follow Clarion’s AI recruitment guidance. The closing date for applications is 5 February 2026.
Work Environment
Hybrid