Mears Group Plc
Provider of UK housing repairs, maintenance, care services, development and facilities management
Multi Skilled Operative
Perform diverse repairs and maintenance in occupied social housing across multiple trades.
Job Highlights
About the Role
Successful candidates will be responsible for a wide range of repairs and maintenance tasks, ensuring homes are safe, functional and well‑maintained while respecting residents’ privacy and adhering to health‑and‑safety standards. • Carry out responsive repairs in occupied social housing (carpentry, plumbing, plastering, tiling, decorating) • Replace or repair skirting boards, architraves, and internal door frames • Install and adjust kitchen units, worktops, and cupboard doors • Repair or replace internal doors, handles, locks, and hinges • Fix minor plumbing issues such as leaks, dripping taps, and blocked sinks • Perform patch plastering and make good damaged walls or ceilings • Complete wall and floor tiling repairs, including grouting and sealing • Paint and decorate to a professional finish after repairs • Record job details, materials used, and completion notes using handheld devices or job sheets • Maintain tools, equipment, and the company vehicle in good working order • Manage daily workload efficiently to meet service level targets • Deliver excellent customer service in residents' homes • Report additional works, safeguarding concerns, or out‑of‑scope property issues
Key Responsibilities
- ▸carpentry repairs
- ▸plumbing fixes
- ▸tiling repairs
- ▸job reporting
- ▸tool maintenance
- ▸customer service
What You Bring
The role supports a busy responsive‑repairs contract, working across occupied social‑housing properties throughout the UK. It is a dynamic, hands‑on position that requires adaptability, problem‑solving, and a commitment to high‑quality customer service. Applicants must have proven experience in domestic repairs across several trades, a full UK driving licence, strong fault‑finding abilities, and the capacity to work independently while delivering excellent customer service. • Proven experience in domestic repairs across multiple trades (carpentry, plumbing, plastering, tiling, decorating) • Full UK driving licence • Ability to work independently and manage workload effectively • Strong fault‑finding and problem‑solving skills • Excellent customer service experience in occupied homes • Good understanding of health and safety regulations and safe working practices • Ability to use handheld devices or job management systems to record work
Requirements
- ▸multi‑trade
- ▸driving licence
- ▸fault‑finding
- ▸customer service
- ▸health & safety
- ▸handheld devices
Benefits
Mears Group is offering a full‑time permanent position as a Multi‑Skilled Operative in Thurrock, with an annual salary up to £38,703.26, a company van and fuel card, and a standard 42.5‑hour week (Monday‑Friday, 8‑5). The benefits package includes generous holiday entitlement, an annual fun day, paid volunteering leave, staff discounts through Mears Rewards, family‑friendly policies, and the provision of a company vehicle, fuel card and uniform. • Up to £38,703.26 salary plus company van and fuel card (42.5 h/week) • 25 days annual leave plus bank holidays • Annual Mears Fun Day and paid volunteering leave • Staff discounts via Mears Rewards (groceries, holidays, eye tests, etc.) • Family‑friendly policies and Share‑save scheme • Company van, fuel card, and uniform provided
Work Environment
Field