Costar Group
Provides commercial real estate data, analytics, and marketing services.
Field Research Manager (PST Shift 11-8pm)
Manage and coach a remote team of field researchers collecting commercial real estate data.
Job Highlights
About the Role
The Field Research team captures essential data on tenants, available space, and building characteristics for CoStar’s products. This newly formed group focuses on high‑priority commercial properties to ensure the market picture presented to clients is accurate and comprehensive. As a Field Research Manager, you will lead a dispersed team that records current tenants and listings while overseeing production quality and providing coaching. • Build, train, mentor, and coach a team of eight Field Researchers. • Review daily production against KPI metrics and assess data quality. • Provide actionable feedback and create action plans to improve performance and engagement. • Communicate professionally with employees and internal partners to meet objectives. • Collaborate with Tenant and Market Research teams and align schedules across time zones. • Spend time in the field demonstrating best practices for data collection and efficiency. • Travel one week per month to local markets for on‑site oversight.
Key Responsibilities
- ▸data collection
- ▸kpi review
- ▸field oversight
- ▸team coaching
- ▸client communication
- ▸cross-team collaboration
What You Bring
The role is based in Richmond, VA, supporting customers across the United States, especially on the West Coast. It requires a PST‑aligned schedule (11 AM‑8 PM ET) and approximately 25 % travel each month, including one week of on‑site field work in local markets. • Hold a bachelor’s degree from an accredited, not‑for‑profit institution. • Have 3‑5 years of direct operations management experience supervising five or more employees. • Demonstrate leadership, KPI management, and the ability to prioritize team workload. • Exhibit strong communication, analytical, and collaborative skills. • Proficient in Excel (data manipulation, filtering, formulas) and MS Office applications; comfortable with Apple OS and internet tools.
Requirements
- ▸bachelor's
- ▸ops management
- ▸leadership
- ▸communication
- ▸excel
- ▸ms office
Benefits
CoStar offers a collaborative, innovative culture with generous compensation, performance‑based incentives, and extensive professional development opportunities such as internal training, tuition reimbursement, and an inter‑office exchange program. The benefits package includes comprehensive healthcare, retirement matching, stock purchase options, paid time off, fitness resources, and access to diversity and inclusion employee resource groups. • Offer comprehensive healthcare coverage (medical, vision, dental, prescription). • Provide life, legal, and supplementary insurance options. • Include virtual and in‑person mental health counseling for individuals and families. • Offer commuter and parking benefits, 401(k) matching, and an employee stock purchase plan. • Provide paid time off, tuition reimbursement, and on‑site or reimbursed fitness center memberships. • Give access to Diversity, Equity & Inclusion employee resource groups and complimentary healthy snacks.
Work Environment
Field