Service Technician III - Plumbing

About the Role

• Coordinates multi-tech jobs, and accomplishes multiple tasks on multiple projects with minimal impact, if any, between projects. • Leak locating/line tracing • Communicates and documents project status to all project stakeholders. • Develops long-term relationships with customers and explains work performed to the customer's satisfaction. • Completes service contracts, quoted projects and demand service calls as directed. • Manages a wide range of plumbing repairs including stoppages, pump maintenance, fixture installations, leak repairs, and advanced troubleshooting techniques. • Planned maintenance, boiler pumps and circulating, boiler controller (external), troubleshooting and system installation. • Maintains equipment, tools, and inventory stock on service vehicle. • Performs planned maintenance and inspections as indicated in the service agreement.erforms disassembly and reassembly of large or small commercial or residential equipment to perform trouble shooting. • Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements. • Completes documentation of invoicing data based on hours worked and materials/equipment used to complete the service. • Coordinates work so it aligns with the project and start-up schedule. • Responsible for water heater maintenance/troubleshooting/replacement and boiler maintenance, boiler pumps and circulating, boiler controller, troubleshooting and system installation. • Serves as a front-line resource to service technicians through technical support. • Performs planned maintenance and inspections as indicated in the service agreement. • Leads subcontractor coordination efforts, provides training, and offers guidance to fellow technicians to ensure project success. • Reviews job contract specifications and assists with installation plan.

Key Responsibilities

• ▸leak detection
• ▸plumbing repairs
• ▸planned maintenance
• ▸technical support
• ▸project coordination
• ▸inventory management

What You Bring

• Utilizes observational skills, testing procedures, and setup techniques to diagnose plumbing issues effectively. • Demonstrates strong self-management skills and thrives in an autonomous work environment. • Demonstrates strong business ethics at all times. • Hydro jetting and camera. • Required plumbing repair skills: Stoppages/cabling, pumping and backflow testing/repair/replacementFixture install/replacementGeneral troubleshooting and repairDomestic water/sewer or storm water leak/repair, fixture rough-inPump replacement/repairLeak locating/line tracingHydro jetting and camera. • Required boiler skills: Planned maintenance, boiler pumps and circulating, boiler controller (external), troubleshooting and system installation. • Required water heater skills: Planned maintenance, troubleshooting and replacement. • Possesses advanced expertise in service processes, techniques, and industry codes. • Minimum of 5-7 years of relevant experience as a Service Performs planned maintenance and inspections as indicated in the service agreement.lumbing Technician • Professional demeanor, solid interpersonal skills with good written and oral communication capability. • Must be able to read schematics and blue prints. • High School Diploma or GED required. • Demonstrates possession of mandatory registrations, professional licenses, and certifications essential for the role. • Two-year technical degree in related field is preferred.

Requirements

• ▸hydro jetting
• ▸boiler maintenance
• ▸water heater
• ▸5+ years
• ▸technical degree
• ▸licenses

Benefits

Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.

Work Environment

Field