Customer Service - Self Storage Manager

About the Role

Property Managers operate independently across multiple locations, assessing customers’ storage needs, recommending solutions, and selling packing and moving supplies. Their daily duties include inspecting storage units, auditing cash drawers, making bank deposits, and conducting payment reminder and collection calls. • Assess customer storage needs and sell packing/moving supplies. • Inspect units, audit cash drawers, make bank deposits, handle payment reminders and collections. • Lift/move items up to 35 lb; walk outdoors up to 50 % of time; climb stairs and open large doors. • Perform cleaning and routine maintenance of interior and exterior areas.

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸payment collections

What You Bring

Physical duties require the ability to lift or move items up to 35 lb, walk around facilities and spend up to 50 % of the time outdoors, climb stairs, and open large doors. Managers also perform cleaning and routine maintenance such as sweeping, mopping interior areas, and keeping exterior grounds clear of debris. Successful candidates have experience in customer‑service‑focused sales environments such as retail, restaurants, or fast‑food operations. A valid driver’s license and personal vehicle are required for traveling between sites, with mileage reimbursement provided. • Customer‑service sales experience in retail, restaurant, or fast‑food settings.

Requirements

• ▸customer service
• ▸sales experience
• ▸physical labor
• ▸lifting
• ▸driver’s license
• ▸personal vehicle

Benefits

Public Storage, the industry leader in self‑storage, is hiring now and offers an hourly wage of $14.00. The company provides a Total Rewards package and encourages candidates to apply for a role on the #1 self‑storage team. Team members can work flexible full‑time schedules between 9:30 am and 6:00 pm, with weekend availability until 5:00 pm. After averaging 20+ hours per week, employees become eligible for full‑time benefits, including medical, dental, vision, 401(k) match, paid time off, sick leave, and a flex spending account, as well as company‑paid life and accidental death insurance, vendor discounts, and mileage reimbursement for work‑related travel. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Apply now to join the industry’s leading team. • Earn $14.00 per hour with performance‑based bonuses. • Flexible full‑time schedule: 9:30 am–6:00 pm, weekends until 5:00 pm. • Full‑time benefits after 20+ hours: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending. • Company‑paid life and accidental death insurance, vendor discounts, mileage reimbursement. • Valid driver’s license and personal vehicle required; mileage reimbursed.

Work Environment

Field