Commercial Service Account Manager San Diego CA

About the Role

The Commercial Service Account Manager role focuses on expanding service agreements, quick‑turn projects, and modernization opportunities to keep customers operating efficiently, while collaborating with cross‑functional teams to address both immediate and future customer needs. • Sell Carrier HVAC service portfolio, including agreements, repairs, and modernizations. • Develop and maintain sales territory and account plans. • Present at customer seminars to build relationships and identify opportunities. • Utilize CRM to manage customer interactions, activities, and pipeline. • Acquire new customers and grow share with existing accounts. • Identify and pursue new service agreement and repair opportunities. • Establish credibility through deep knowledge of Carrier products and solutions. • Detect customer buying stage and adjust selling approach accordingly. • Prioritize top opportunities and respond promptly to customer requirements. • Achieve sales metrics and annual targets; negotiate service agreement renewals.

Key Responsibilities

• ▸crm
• ▸service agreements
• ▸customer acquisition
• ▸sales planning
• ▸product knowledge
• ▸opportunity prioritization

What You Bring

Candidates must hold a High School Diploma or GED and have at least two years of commercial HVAC sales or contractor experience, with the physical ability to lift 20 lbs, climb ladders, and work on roofs or platforms. Preferred qualifications include strong sales and negotiation skills, proficiency with Microsoft software, excellent communication abilities, and a collaborative, self‑motivated work style. • Articulate Carrier value proposition to align with customer needs. • Required: High School Diploma/GED and 2+ years commercial HVAC sales or contractor experience. • Physical requirements: lift/carry 20 lbs, climb ladders/stairs, work on roofs/platforms. • Preferred: Proficiency with Microsoft software and strong time‑management skills. • Outstanding sales, negotiation, written, verbal, and presentation abilities. • Experience selling directly to end‑user customers and service agreements. • Demonstrated cross‑sell and upsell capabilities within existing customer base. • Ability to thrive in a team‑oriented, dynamic environment and manage multiple projects.

Requirements

• ▸hvac sales
• ▸high school
• ▸microsoft
• ▸negotiation
• ▸upsell
• ▸teamwork

Benefits

Carrier provides a comprehensive benefits package—medical, dental, vision, wellness incentives, retirement plans, generous paid leave, disability, life insurance, health‑savings accounts, tuition assistance—and a competitive salary range of $98,750 to $138,250 with potential cash incentives. • Comprehensive benefits: medical, dental, vision, wellness incentives, retirement, paid vacation (up to 15 days), sick, personal leave, holidays, parental and family leave, disability, life insurance, HSA, tuition assistance. • Compensation range $98,750‑$138,250 with eligibility for short‑term cash incentives.

Work Environment

Field