Constellation
Nation’s largest producer of clean, carbon‑free energy, supplying power and gas solutions nationwide.
Sr. Services Analyst - IT
Manages IT service design, delivery, and small project budgets
Job Highlights
About the Role
The IT Service Portfolio Manager plans, designs, builds, and maintains IT services, projects, and processes, assigning tasks to team members and overseeing a modest project budget with minimal supervision. • Perform and document IT service portfolio activities supporting business partners. • Lead IT initiatives to manage service‑level agreements. • Create and maintain product and service documentation using best practices. • Apply Management Model standards to improve products and services. • Build and sustain engagement with business, IT, and other stakeholders. • Provide training, performance feedback, and development support to less‑experienced staff. • Maintain up‑to‑date technical knowledge and business acumen. • Preferred qualifications: Translate customer business needs into requirements, apply technical expertise to plan/design/build solutions, mentor team members, manage budgets, and oversee outsourcing partner relationships.
Key Responsibilities
- ▸service portfolio
- ▸sla management
- ▸documentation
- ▸process improvement
- ▸solution design
- ▸budget management
What You Bring
• Minimum qualifications: Bachelor’s in Computer Science or related field, 5–8 years IT experience, Excel data‑analysis proficiency, experience leading small IT projects, strong problem‑solving and communication skills, ability to work with remote teams.
Requirements
- ▸bachelor's
- ▸it experience
- ▸excel
- ▸project lead
- ▸problem solving
- ▸remote work
Benefits
Constellation provides a competitive total rewards package that includes salary, bonuses, retirement plans, equity participation, and comprehensive health and wellness benefits. • Salary range $113,400–$126,000, based on experience. • Bonus program and 401(k) with company match. • Employee stock purchase program. • Medical, dental, vision coverage and a robust wellness program. • Paid vacation, holidays, and sick days.
Work Environment
Office Full-Time