Customer Service - Self Storage Manager

About the Role

Property Managers work independently across multiple locations, assessing customer storage needs, recommending solutions, and selling packing and moving supplies. They perform daily unit inspections, audit cash drawers, make bank deposits, and assist customers with payment reminders and collections. • Assess customer storage needs and recommend solutions • Sell packing and moving supplies • Conduct daily unit inspections to verify inventory and availability • Audit cash drawers and process bank deposits • Make payment reminder and collection calls • Lift/move items up to 35 lb • Perform cleaning and basic maintenance of interiors and exterior grounds

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspections
• ▸cash auditing
• ▸payment collections
• ▸cleaning maintenance

What You Bring

The position requires physical activity such as lifting items up to 35 lb, walking or standing outdoors for up to 50 % of the shift, climbing stairs, and opening large doors. Managers also handle routine cleaning and basic maintenance of both interior spaces and exterior grounds. Candidates should have a background in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food roles, and must possess a valid driver’s license with a personal vehicle for travel between sites. Mileage reimbursement is provided for work‑related travel. • Spend up to 50 % of time walking/standing outdoors, including stairs and large doors • Hold a valid driver’s license and use personal vehicle for work travel • Prior experience in customer-service-oriented sales (retail, restaurant, fast‑food, etc.)

Requirements

• ▸driving license
• ▸customer service
• ▸retail experience
• ▸physical activity
• ▸outdoor work
• ▸heavy lifting

Benefits

Public Storage, the leader in the self‑storage industry, is actively hiring and offers an hourly wage of $15.00. The role provides an opportunity to join a top‑ranked company recognized for career growth and workplace culture. Team members enjoy a Total Rewards package that includes flexible full‑time schedules between 9:30 am and 6 pm (with weekend coverage until 5 pm), eligibility for comprehensive benefits after averaging 20+ hours per week, and mileage reimbursement for travel between properties. Additional perks include performance‑based bonuses, company‑paid life and accidental death insurance, and exclusive vendor discounts. • $15.00 hourly wage • Flexible full-time schedule (9:30 am–6 pm, weekends until 5 pm) • Performance-based bonuses for property managers • Eligibility for full-time benefits after averaging 20+ hours/week • Medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending account • Company-paid life and accidental death insurance plus vendor discounts • Mileage reimbursement for travel between properties

Work Environment

Field