Jll
JLL provides professional services in real estate and investment management worldwide.
Senior Occupancy Planner
Lead strategic occupancy planning, data analysis, and client management for enterprises.
Job Highlights
About the Role
As a Senior Occupancy Planner you will be the primary point of contact for comprehensive occupancy planning and management services for enterprise clients. You will optimize workspace efficiency through expert space assignments, data‑driven insights and strategic program implementation while handling day‑to‑day operational requests and long‑term space optimization initiatives. Your expertise in space‑planning methodologies, technology platforms and client relationship management will directly impact business objectives and workplace transformation. In this role you will manage occupancy operations, assigning and reassigning individual spaces based on validated business needs and seat‑sharing ratios, and negotiate space transfers between business units. You will conduct building audits with onsite teams to verify employee locations, furniture layouts and room configurations, then update block plans and propose solutions for complex requirements. You will oversee monthly reporting schedules, quarterly analytics, and data stewardship to ensure accuracy and consistency across all datasets. Additionally, you will perform quality‑assurance audits, track KPIs, and collaborate with stakeholders to implement strategic programs and seamless transitions. • Serve as primary client contact for occupancy planning and daily operational requests. • Assign and reassign workspace seats based on business needs and seat‑sharing ratios. • Conduct building audits to verify employee locations, furniture layouts, and room configurations. • Update block plans and propose solutions for complex space requirements. • Manage monthly people‑and‑space reports, quarterly analytics, and ensure data accuracy. • Perform quality‑assurance checks, data reconciliation, and track KPIs for program effectiveness. • Collaborate with stakeholders to implement strategic space‑optimization programs and transitions. • Lead quarterly business reviews and apply lean processes to minimize operational disruption. • Analyze utilization patterns to create data‑driven workplace solutions and long‑term plans.
Key Responsibilities
- ▸space assignment
- ▸building audits
- ▸block planning
- ▸data reporting
- ▸kpi tracking
- ▸stakeholder collaboration
What You Bring
Required qualifications include 8+ years of experience in occupancy planning, space management or facility management with a proven track record of managing enterprise‑level programs. Candidates must be proficient with IWMS/CAFM systems (preferably OpenSpace), have strong analytical capabilities, and possess knowledge of BOMA, IFMA or RICS measurement standards and workplace strategy concepts. Experience with AutoCAD for block planning and demonstrated data‑management, reconciliation and quality‑assurance skills are essential. The role also demands strong client‑facing abilities, stakeholder relationship management and familiarity with space‑optimization and lean process methodologies. Preferred qualifications include a bachelor’s degree in architecture, real estate, business administration or a related field, along with professional certifications in space planning or facility management. Experience managing Fortune 500 client accounts, leading large‑scale workplace transformation initiatives and working with multiple CAFM/IWMS platforms, advanced analytics and dashboard development is highly valued. Background in workplace strategy development, consulting or corporate real‑estate advisory services and a record of thought leadership through speaking, publications or professional organization involvement are also desirable. Candidates must be authorized to work in the United States without visa sponsorship. • 8+ years experience in occupancy or facility management with enterprise‑level program delivery. • Proficiency with IWMS/CAFM platforms (e.g., OpenSpace) and strong analytical capabilities. • Knowledge of BOMA, IFMA, or RICS standards and AutoCAD for block planning. • Demonstrated client‑facing and stakeholder management abilities. • Preferred: Bachelor’s degree in architecture, real estate, business or related field and certifications. • Preferred: Experience with Fortune 500 accounts, multiple CAFM systems, and dashboard development.
Requirements
- ▸8+ years
- ▸iwms
- ▸openspace
- ▸autocad
- ▸boma
- ▸stakeholder management
Benefits
The estimated compensation range for this position is $140,000‑$165,000 per year, with final packages determined by qualifications, location and market conditions. The role is based on‑site in multiple U.S. cities including Baltimore, Boston, Chicago, Dallas, New York and Washington, DC among others. JLL encourages all interested applicants to apply even if they do not meet every requirement. JLL offers personalized benefits that support mental, physical and emotional well‑being, such as a 401(k) plan with company matching, comprehensive medical, dental and vision coverage, and paid parental leave at 100 % of salary. Employees also receive paid time off, company holidays, and early access to earned wages through Daily Pay. The company fosters a supportive culture that prioritizes wellness and growth. • Salary range $140k‑$165k annually; multiple U.S. office locations available. • Benefits include 401(k) match, comprehensive medical/dental/vision, paid parental leave, PTO, holidays, and daily pay access.
Work Environment
Hybrid