Milton Cat
Privately‑held Caterpillar dealer across the Northeast offering earthmoving and power systems rentals, sales & support.
Technical Communicator - Paving
Provide expert technical support and training for CAT/Weiler paving equipment across ME, NH, VT.
Job Highlights
About the Role
• Provide expert technical support to service departments in ME, NH, and VT for CAT and Weiler paving equipment. • Diagnose complex mechanical, hydraulic, and electrical issues and assist technicians with timely repairs. • Serve as primary liaison between Milton CAT, Caterpillar, and Weiler to ensure clear communication of technical issues and product updates. • Deliver technical training and New Product Introductions (NPIs) to technicians and service teams. • Maintain consistent communication with shop and field management regarding product issues, updates, and best practices. • Support growth opportunities in parts and service for paving products in collaboration with Product Support Consultants. • Provide field‑based problem resolution while maintaining high standards of customer service.
Key Responsibilities
- ▸technical support
- ▸issue diagnosis
- ▸technical liaison
- ▸training delivery
- ▸field resolution
- ▸parts support
What You Bring
Milton CAT is seeking a driven and knowledgeable Technical Communicator to support our paving equipment portfolio across Maine, New Hampshire, and Vermont. In this high‑impact role, you will serve as the technical expert for paving products, supporting technicians, service managers, and customers while acting as a key liaison between Milton CAT, Caterpillar, and Weiler. The position offers autonomy, regional travel, and the opportunity to influence training, product support, and customer satisfaction across the territory. Resumes must be submitted online; mailed, emailed, or hand‑delivered applications will not be considered. Background check and drug screening are required as part of the pre‑employment process. • Minimum 5 years experience with earthmoving or heavy equipment in roles such as mechanic, Technical Communicator, or technical trainer. • Strong mechanical and diagnostic skills, proficient with CAT systems including SIS and ET. • Preferred experience in the paving industry operating pavers, rollers, screeds, and related machinery. • Excellent written and verbal communication skills for effective interaction across personnel levels. • Strong organizational abilities to manage multiple priorities in a fast‑paced environment. • Valid driver’s license with a clean driving record and ability to travel within ME/NH/VT.
Requirements
- ▸5+ years
- ▸heavy equipment
- ▸cat systems
- ▸paving
- ▸communication
- ▸driver’s license
Benefits
The salaried position offers a pay range of $85,000 – $105,000 depending on experience and includes a company vehicle, providing a competitive compensation package aligned with experience level. Compensation reflects market rates for technical expertise in the paving equipment sector. Milton CAT offers a high‑visibility, expert‑level role supporting critical infrastructure projects, with autonomy, a company vehicle, and regional influence. Employees benefit from professional development opportunities, strong support from Caterpillar and Weiler technical networks, and growth potential within an industry‑leading organization.
Work Environment
Field