Customer Service - Self Storage Manager

About the Role

Property managers work independently at multiple locations, both indoors and outdoors, assessing customer storage needs, recommending packing and moving supplies, and conducting daily unit inspections to ensure inventory availability. They also audit cash drawers, make bank deposits, and handle payment reminders and collection calls. • Work independently across multiple storage locations, both indoor and outdoor. • Assess customer storage needs and recommend packing and moving supplies. • Perform daily unit inspections to verify inventory and availability. • Audit cash drawers, complete bank deposits, and manage payment reminders and collections. • Lift or move items up to 35 lb and spend up to 50 % of time walking, climbing stairs, and opening large doors. • Conduct cleaning and maintenance tasks, including sweeping, mopping, and maintaining exterior curb appeal.

Key Responsibilities

• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸payment collections
• ▸supply recommendation
• ▸site visits

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walking around facilities for up to 50 % of the time, climbing stairs, opening large doors, and performing cleaning and maintenance tasks such as sweeping, mopping, and keeping exterior grounds clear of debris. Successful candidates typically come from customer‑service‑focused sales environments such as retail, restaurants, fast‑food, or other service‑based companies. A valid driver’s license and personal vehicle are required for travel between locations, with mileage reimbursement available. • Hold a valid driver’s license and use a personal vehicle for travel between sites (mileage reimbursed). • Bring experience from customer‑service‑oriented sales roles such as retail, restaurant, or fast‑food.

Requirements

• ▸driver's license
• ▸personal vehicle
• ▸customer service
• ▸retail experience
• ▸physical ability
• ▸travel

Benefits

Public Storage is the self‑storage industry leader and we are hiring now, offering an hourly wage of $16.00. The company provides a Total Rewards package that includes flexible full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm) and eligibility for full‑time benefits after averaging 20+ hours per week. Full‑time benefits comprise medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties or other work‑related tasks, and property managers can earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, ranking in the top 5 % for work culture and top 10 % for diversity and inclusion, and offers strong career growth opportunities. Apply now to join the industry’s #1 self‑storage team. • Earn eligibility for full‑time benefits by averaging 20+ work hours per week. • Receive benefits such as medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, life and accidental death insurance, vendor discounts, mileage reimbursement, and performance‑based bonuses.

Work Environment

Field