Assistant Community Manager

About the Role

The Assistant Community Manager reports to the Community Manager and oversees daily operations, financial functions, leasing, maintenance, and risk management for a housing community. In the manager’s absence, the assistant acts as the onsite leader, ensuring compliance with company policies, safety standards, and fair‑housing regulations while supervising staff and residents. This role is critical to optimizing cash flow through rent collection and delinquency management. • Process and post resident payments, reconcile daily accounts receivable, and handle end‑of‑month closing. • Monitor delinquent accounts, issue late notices, coordinate resident/guarantor contact, and prepare evictions. • Ensure property meets budgeted revenue, expenses, and net operating income targets. • Screen, hire, train, coach, and evaluate onsite staff while enforcing company policies. • Conduct regular staff training, counseling, and performance management to maintain high job performance. • Oversee leasing activities, implement marketing plans, and ensure accurate lease documentation. • Resolve resident complaints, develop retention programs, and coordinate resident events and communications. • Manage maintenance service requests, conduct property inspections, and ensure timely repairs. • Optimize use of property resources, obtain vendor bids, and supervise procurement of supplies and services. • Maintain accurate resident records, audit files, and process move‑out charges and security‑deposit refunds. • Perform physical tasks including standing for extended periods, lifting up to 25 lb, climbing ladders, and working in various weather conditions and overtime as needed.

Key Responsibilities

• ▸rent collection
• ▸delinquency management
• ▸leasing
• ▸maintenance
• ▸budget oversight
• ▸staff supervision

What You Bring

Candidates need a high school diploma or equivalent; a bachelor’s degree or two years of housing‑industry experience is preferred. Applicants must be proficient with onsite software, understand basic Fair Housing and OSHA requirements, and be able to perform physical tasks such as standing for long periods, lifting up to 25 lb, climbing ladders, and working overtime or in varying weather conditions.

Requirements

• ▸high school
• ▸bachelor's
• ▸housing experience
• ▸onsite software
• ▸osha
• ▸fair housing

Benefits

The position offers an hourly wage of $26–$28 plus a comprehensive total‑rewards package that includes medical, dental, vision, life, accidental and disability insurance, 401(k) matching, paid sick leave, holidays, and performance‑based commissions or bonuses. Salary and benefits are determined based on the candidate’s skills, experience, certifications, and overall fit.

Work Environment

Onsite